Quality Manager Is responsible for the design and implementation of policies and procedures to ensure quality requirements are met. Ensures adequate quality assurance (QA) support is provided to assigned sites/divisions/business units/projects. Is responsible for the effective development and implementation of QA programs/program elements to ensure all products and services meet organizational standards and customer requirements.
Job Duties/Tasks/Responsibilities
- Provides effective oversight of business group/project/discipline QA Program and QA Program elements to ensure high quality products and services for customers.
- Provides oversite of the Board Inspection Code (R Stamp).
- Assists in implementation of 10CFR Appendix "B" Program.
- Assis in the implementation and monitoring of ASME Section 1, 3 and 8 Programs.
- Manages staff selection, development and retention. Establishes and monitors work goals and objectives. Evaluates employees through performance reviews, ongoing coaching and feedback methods.
- Provides direction, guidance and training to QA staff and quality control (QC) staff on QA/QC matters.
- Follows organizational policies and procedures and ensures staff is in compliance.
- Develops performance standards and objectives and measures progress toward these goals.
- Provides QA support—including planning, scheduling and performance—for QA activities.
- Prepares QA plans and leads QA implementation efforts at client locations.
- Reviews customer contracts issued to identify QA requirements that must be met.
- Evaluates, recommends and develops policies and procedures to ensure awareness of, and compliance with, QA requirements.
- Stays informed of changes made to applicable codes, standards and regulations.
- Assists in preparing responses and corrective action plans and verifying implementation of corrective actions.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Assists with significant nonconformance and condition reports.
- Serves as the lead auditor on complex nuclear QA audits.
- Promotes communication to enhance and encourage employee awareness of QA requirements.
- Serves as the primary interface with external QA audit/inspection personnel.
- Develops and implements a surveillance program.
- Supports the maintenance of the document control and records management system.
- Performs other duties as assigned.
Required and Desired Skills
- A minimum of 10 years of experience in nuclear, engineering or manufacturing QA
- Considerable experience with NQA-1 or 10 CFR 830.122
- Experience in ASME Section 1, 3 and 8 Programs
- National Board of Inspections Code Programs
- Strong verbal and written communication skills
- Strong problem-solving skills
- Detailed knowledge of applicable quality-related codes, standards and regulatory requirements
- Detailed understanding of how to prescribe, apply and assess compliance with applicable codes, standards and regulations
- Proven ability to manage and/or monitor the QA activities associated with a discipline or project on a daily basis
- Strong knowledge of QA systems (i.e., corrective actions and supplier qualifications)
- Intermediate knowledge of the development of QA program/procedural documents
- Proven ability to manage and/or monitor the QA activities associated with a specific area/location
- Certification as lead auditor per NQA-1 preferred
- Certification as a certified quality manager preferred
- Commercial nuclear power plant or U.S. Department of Energy site experience preferred
Physical/Mental Requirements and Working Conditions
- Ability to carry up to 20 pounds; handle and reach below shoulder
- Ability to use hands to accomplish tasks as assigned
- Ability to sit, stand, walk, climb and bend/stoop
- Ability to effectively communicate; speaking, reading, understanding, writing and hearing clear English; pass audiogram in hearing conservation program as required by location
- Basic math and computer skills; ability to read blueprints
- Basic hand/eye coordination and depth perception
- Ability to work inside an office and outside
- Ability to work alone, work with others, and interact with the public
- Ability to drive a vehicle, travel overnight and perform under deadline pressure.