At PEARCE, we've got a career for you. Join the nation’s leading independent service provider for critical telecommunication and renewable energy infrastructure. With over 2,000 team members nationwide, Pearce delivers comprehensive engineering, maintenance, repair, and repowering solutions, ensuring the seamless operation of our nation’s wireless and wireline telecom, commercial and utility-scale solar and wind projects, EV charging stations, as well as large-scale power generation and energy storage assets. Your Impact Pearce seeks a highly motivated Program Specialist to work with our Energy Storage System (ESS)/Solar service lines. As a Program Specialist working with the Energy Storage System (ESS)/Solar team, you will be responsible for managing work orders, communicating with operation teams and customers, handling billing processes, and ensuring timely collections. This role requires a strong attention to detail, willingness to learn and comfort working with Excel and other software programs for data entry. This is a Hybrid role, candidates are required to report to the Paso Robles Corporate office 1-2 days per week. Candidates should reside in or around the Paso Robles, California area. Core Responsibilities
Manage work orders throughout the week, performing quality control checks and requesting additional information needed.
Perform daily quality control checks and approvals of timesheets and work reports for payroll and billing.
Prepare and submit invoices to customers based on their processes and contractual requirements.
Communicate with project managers, field leaders, and other departments to ensure accurate and timely invoicing.
Perform collection follow-ups till payment for the invoice is received and communicate when escalation support is needed.
Interact with customers to resolve billing issues and inquiries.
Monitor systems, dashboards, and other reporting to prioritize QC and billing.
Specific duties may vary or evolve based on business and client needs. Core Experience
2-3+ years of Billing / Administration experience (preferred)
Proficiency with Microsoft Office
Experience in Excel: formulas, look-ups, pivot tables, data entry, etc.
General technical proficiency
Keyboard and 10-key proficiency
Excellent verbal and written communication skills
Positive attitude and proactive approach to tasks
Compensation: $18.00-$22.00 per hour/DOE Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO, Paid Holidays, and a company-matching 401(k) Retirement, Life Insurance. We provide company phone, laptop, or tablet (as required for your role) and all necessary tools and safety equipment. At PEARCE, we are an equal opportunity employer dedicated to cultivating an inclusive environment that empowers employees to excel and make a meaningful impact, providing a dynamic space for field technicians, service specialists, and corporate professionals to flourish and propel their careers forward within our nationwide presence and expansive service offerings. Learn more about our corporate and telecom division at www.Pearce-Services.com and our renewables division at www.Pearce-Renewables.com.