November 6, 2024

Help Foundation Inc

Cleveland

Program Manager

Description: About HELP Foundation:
HELP is our passion! For more than 50 years, HELP Foundation has served people with intellectual and developmental disabilities. We provide residential, employment, transportation and day support services for adults and summer enrichment opportunities for children.
What HELP offers our Program Manager - Residential:

Opportunity to earn anywhere from $55,000 to $65,000 annually
A wide offering of healthcare and voluntary benefits offered as soon as the first of the month following 30 days of employment
Paid Time-Off (PTO) with an additional 10 paid holidays
401(k) plan offering with an immediate fully vested matching program after completion of 6 months of service
Referral bonuses paid after the referred employee completes 90 days of service
On Demand Pay options rather than having to wait for pay day

Position Summary: Under the supervision of the Director of Residential Services, the Residential Program Manager is responsible for providing strategic leadership and direct supervision to the Residential Program direct care staff at four separate residential homes to ensure clinical quality goals and optimal care are achieved within the Residential Program for Agency consumers.
Essential Responsibilities

Works with the Director of Residential Services and direct reports to initiate and coordinate planning of program operations to ensure program compliance for adults with developmental disabilities
Manage and maintain the quality, integrity and effectiveness of the Residential Program staff and their needs, consumer health and safety as well as buildings and grounds
Make sure that consumers receive optimal care in compliance and alignment with their ISP
Effectively partner with guardians, support administrators, consumers, support staff, physicians, and others from various programs and agencies
Manage staffing hours according to the CPT
Responsible for the assignment and delegation of tasks and projects for the Program Specialist, Site Leaders and Direct Support Professionals assigned to each location
Work effectively with guardians, Support Administrators, other service providers and HFI support staff.
Attend and oversee meetings regarding the care of consumers
Ensure that facilities are licensure ready at all times
Participates in strategic implementation of program changes
Must be able to carry an Agency phone and be on call
Effectively allocate and manage consumer finances and other resources and support services.
Provides professional development for Program Specialist, Site Leaders and Direct Support Professionals
Seeks opportunities and training to increase own knowledge base
Provides appropriate and effective corrective action when required
Monitor and report problems and progress of residential programs to the Director of Residential Services.
Provide strategic financial input and leadership on decision making issues affecting the program
Ensures timely and accurate analysis of budgets, financial reports and industry trends
Endorse innovation and creativity that increases efficiency and productivity
Must be able to satisfactorily complete other related duties as assigned

Requirements:

Must have a high school diploma or GED; a 4-year degree in a relevant field is preferred.
The preferred candidate will generally have 2 years' experience or offsetting experience/training related to:
- People Management experience and;
- Experience working with DODD and;
- Working directly with and for people with developmental disabilities.
5 Years of solid experience working as a Program Manager/Director in a DD Residential setting is preferred.
An accomplished professional with superior communication, leadership and management skills
Must be able to carry an Agency phone and be on-call
Proficiency in Microsoft Office and have the ability to learn and use other software and systems
Must have a valid driver’s license with less than 6 pts, and successfully pass a background check that includes a BCI and FBI criminal history check
Must maintain current Med Pass and CPR/First Aid Certification; training available for CPR and Med Pass onsite
Has the desire, ability and energy to lead in an agency that is focused on maintaining a reputation of excellence
Must have reliable transportation and be able to travel throughout Cuyahoga, Lake and Summit county and surrounding areas

American’s with Disabilities Specifications
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.