November 5, 2024

Intuit

New York

Principal Product Manager (Growth)

Overview

Mailchimp is a leading marketing platform that empowers millions of small businesses to connect with their audience and drive real revenue growth. As we expand our focus, we're revolutionizing how businesses in the professional services sector can leverage our entire suite of tools for end-to-end success. This role will be crucial in shaping how professional service companies can fully utilize the Mailchimp ecosystem to drive growth, enhance client engagement, and boost their bottom line.
As our Principal Product Manager for Professional Services, you'll help lead the development of intelligent, integrated solutions that fuel business growth speciﬁcally for service-based businesses. By optimizing strategies across our platform, you'll empower our customers to expand their client base, enhance engagement, and ultimately boost their ROI through highly targeted, AI-driven marketing campaigns tailored for the services industry.

What you'll bring

5-7 years of Product Management experience, with a focus on B2B Saa S and tools for professional services
Deep understanding of the professional services landscape, including various sectors such as legal, ﬁnancial, consulting, and creative services
Strong background in metrics, analytics, and models related to service-based businesses
Experience in productizing services or developing tools that enhance service delivery
Technical proﬁciency and experience with AI/ML technologies and their application in professional services contexts
Experience with A/B testing and data-driven decision making in the context of marketing for service-based businesses
Outstanding written and oral communication skills, with the ability to collaborate effectively with designers, engineers, and stakeholders across various organizational levels
Passion for creating innovative solutions that solve real challenges faced by professional service providers
Excellent organizational, teamwork, and execution skills with the ability to drive work to completion in a fast-paced environment
Bachelor's degree or equivalent; MBA or background in professional services is a plus

Who We're Looking For

We're searching for an innovator who can push the boundaries of what's possible in marketing for professional services, creating exceptional products that our users love and that signiﬁcantly impact their business growth. You should be able to balance the unique needs of service-based businesses with our product objectives, identifying opportunities to improve key metrics through thoughtful design and
AI-driven functionality that seamlessly integrates with the entire Mailchimp suite.

Your role will be crucial in our mission to make sophisticated marketing strategies accessible to professional service SMBs, leveraging AI to automate insights and actions from initial client acquisition through retention and loyalty. We're looking for someone who understands the critical role that integrated marketing plays in the professional services ecosystem and can envision how AI can transform every touchpoint into powerful tools for engagement and personalization.

If you're passionate about creating high-impact, revenue-driving solutions for businesses in the professional services space, and have a track record of delivering exceptional user experiences that directly contribute to business success, we want to hear from you! Join us in our mission to empower service-based businesses of all sizes and be at the forefront of AI-driven marketing technology, reimagining how professional service providers can thrive using the full power of Mailchimp.

How you will lead

Develop and own both high-level roadmap and detailed delivery plans for functionality tailored to professional services across the entire Mailchimp suite
Interact with professional service customers across various industries to understand pain points, collect requirements, and seek a deep understanding of their unique marketing needs
Use a data/metrics-driven product development approach; deﬁne success criteria for roadmap items and demonstrate measurable impact on key performance indicators relevant to service-based businesses
Manage prioritization of strategic features and capabilities, ensuring seamless integration with existing systems commonly used in professional services
Lead cross-functional teams to deliver innovative solutions that set new standards in marketing for professional services
Inﬂuence key organization stakeholders and lead change in product strategy, design approaches, and AI adoption for professional service applications
Mentor and coach aspiring product managers, accelerating AI adoption in professional service contexts and fostering a culture of innovation

New York $226,000 - $305,500