November 16, 2024

DES MOINES AREA REGIONAL TRANSIT AUTHORITY

Des Moines

PART TIME

Part Time Mobility Services Operator

The Des Moines Area Regional Transit Authority (DART) is the largest public transit agency in Iowa. DART provides transportation anyone can access through services that include 25+ bus routes, paratransit, on demand and on call. Resources support those who vanpool, walk or bike to move through the region in an efficient and affordable way.

PAY:

Training Pay - $20.24/HR

1st Year Pay - $21.36/HR

WHAT DO WE OFFER?

Health Insurance

Dental Coverage

Vision Care

Group Life Insurance

Deferred Compensation Plan

I.P.E.R.S. Retirement System

Long Term Disability

Short Term Disability

Flexible Benefit Plans

Paid Time Off (PTO)

Tuition Assistance

POSITION SUMMARY:

Mobility Services is a door-to-door transportation service provided for senior citizens and persons with disabilities living in Polk County who are functionally unable to independently use the regular city bus. You would help assist in trips to medical appointments, grocery stores, etc. There are two different types of vehicles that can be used. The size of the Mobility Services bus is comparable to an airport shuttle bus. Mobility Services also uses a minivan type vehicle. Applicants do need to hold a Commercial Driver's License, a Class B Driver's License.

POSITION RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Signing in on time, locate your assigned vehicle in the garage and set all route signs.

Inspect the vehicle and perform necessary vehicle checks (tires, gas, oil, lights, etc.)

Report equipment malfunctions to appropriate shop personnel for correction.

Collect fares

Regulate heating, cooling and ventilation systems for passenger comfort.

Report delays, breakdowns, and accidents using two-way radio.

Submit written reports of all accidents involving his/her bus.

Must comply with all local traffic regulations.

Promptly pick up and drop off passengers according to the schedule that fits the needs of passengers

Assist passengers to board and exit the vehicle safely, fastening wheelchairs and other medical or mobility equipment in a secure fashion

Maintain records and trip logs that outline your driving activities

Complete a pre- and post-trip inspection of the vehicle

Will greet and interact with passengers in a courteous and professional manner. The bus operator will answer questions with courtesy and tact.

EDUCATION AND/OR EXPERIENCE:

21 years of age or older

Must possess a High School Diploma/GED or equivalent.

Possess (or be able to obtain) a valid Iowa CDL with Air Brake and Passenger endorsements.

Must maintain driver insurability standards.

Pass a pre-employment and on-going background checks (Motor Vehicle Record and Criminal History)

Complete a DOT physical with DART's physician

Pass a pre-employment drug screen, including mandatory random drug screens and a physical

Job related experience is preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

Knowledge of the Des Moines and surrounding area city streets, landmarks, and related geography in the DART service areas
Knowledge of principles and methods of bus transportation services at DART

Skills or Ability to:

Ability to operate assigned equipment in a safe manner
Ability to exercise good judgement and caution while driving
Ability to establish and maintain cooperative working relationships.
Ability to communicate clearly and concisely to convey information to other bus operators, dispatch, supervisors, and other agency personnel via in person and radio communications
Ability to work and maintain professional composure while under stress and pressure
Ability to work effectively in a diverse workforce
Ability to follow and understand policies and procedures
General knowledge of the Des Moines area
Ability to operate a vehicle in city traffic
Customer service experience is preferred

Special Requirements:

Ability to work unusual hours, which may include early mornings, late evenings, weekends, holidays, split shifts
Class B Iowa Commercial Driver’s License with Passenger and Airbrake Endorsements
DOT Medical Certification must be maintained per the requirements of the DOT

PHYSICAL DEMANDS:

On a normal workday, this position requires:

Prolonged periods of sitting
Extensive use of hands, fingers, and arms in operations of large buses
Clarity of vision during both day and nighttime hours
The ability to hear normal verbal conversation with or without corrective devices to communicate with co-workers and customers
The ability to speak and read the English language clearly and concisely

WORK ENVIRONMENT:

Occasionally exposed to disagreeable elements such as heat, cold, dampness, fumes, noise, etc.

DISCLAIMER:

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the position. While this list is intended to be an accurate reflection of the current position, the DART Commission reserves the right to revise the functions and duties of the position, or to require that additional or different tasks be performed when circumstances change (e.g., emergencies, staff shortages, workload changes, rush jobs, or technological developments).

Job Type: Part-time