Benefits:
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
- Dental insurance
- Health insurance
- Vision insurance
DNA Eye Group is looking for a dedicated
Optometric Technician who will assist the optometrist in pretesting patients and who is an essential part of our front office team providing exceptional patient care.
This position covers three (3) office locations: Peoria
(85383), Desert Ridge
(85050), and LAFB
(85309)
Must be Available to Work "full shifts" 5 days a week, on WEEKDAYS and WEEKENDS, based on business needs
- Will not schedule at more than one locations during the same day
Working Environment:
- On-site, inside of our practices (no remote work available)
- DNA Eye Group scrub top uniform
- Patient care and customer service
- Sitting, standing, and moving around to different rooms
- Extended periods on the computer and examination equipment
- Multi-phone lines
- Ability to work at different locations
- Ability to lift up to 20 lbs.
Minimum Qualifications:
A high school diploma or equivalent. Customer service and optometry office experience preferred. Must be able to obtain and maintain a LAFB security clearance card.
Essential Duties:
- Greet patients by providing professional and friendly customer service
- Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals
- Enter patient data, maintain patient demographics, HIPAA compliance confidential data
- Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors
- Provide exceptional patient care
- Promptly review and reply to voice messages
- Perform minor maintenance on examination equipment or contact the supervisor
- Daily office cleaning and sanitation of examination equipment
- Perform and document no show, NEE, and courtesy reminder calls
- Communicate effectively with patients, doctors, and fellow teammates
- Ability to be scheduled at different office locations during the week
- Excellent attendance and punctuality are essential for our patient care
- Must be able to obtain and maintain in good standing a LAFB security clearance card
- Other duties as assigned
Desired Qualifications:
- Experience using optical pretesting equipment
- Evidence of strong working relationship with doctors
- Experience in customer service
- Bilingual (Spanish preferred)
- Ability to self-motivate with the experience to work under pressure
- Optometric technician certification or Associate's degree, optometric technician
- Associates or higher degree in the medical, human relations, or related fields