Office Coordinator

November 7, 2024

3D PT

Dallas

FULL TIME

3D Physical Therapy is a privately-owned, outpatient clinic in Dallas. We are looking for an experienced front office coordinator who can also assist with some back-office duties. The ideal candidate must have strong customer service skills, excellent communication skills, thrive in a fast-paced environment, and understand the importance of providing 5-star quality service.

Our vision is to intentionally set the Gold Standard in physical therapy by enhancing lives and empowering people through passion & purpose. That begins with selecting exceptionally talented team members who share the same values.

Our promise is that our patients will ALWAYS know that we have genuine concern for their wellbeing and that they will receive a 5-star experience EVERY visit. If you are obsessed with providing exceptional patient experiences, we encourage you to apply!

Qualifications:

2 years of front office experience
Proficiency with electronic medical records (EMR), email, faxing, Microsoft Word, Excel & Power Point
Exceptional multi-tasking skills with the ability to efficiently coordinate within a very fast paced clinic
Excellent problem-solving and math computation skills
Successfully work independently with little supervision

Primary Responsibilities:

Greeting patients, answering phones, communicating with physicians, and insurance companies
Entering patient demographics and scheduling patients in EMR system
Collecting and posting payments (deductibles, coinsurance, and co-pays)
Performing insurance authorizations and explaining benefits to patients
Organizing patient records, chart preparation, and filing
Putting together and submitting daily bank deposit
Providing other administrative support to the clinic director, office manager, and clinical staff