Job Opportunities in United States

Job Summary

Essential Duties and Responsibilities

• Processes requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.
• Prepares cash/check deposits and maintains accurate store financial records and bank deposit logs.
• Checks cash register drawers for overages and shortages. Reports discrepancies to management to ensure proper actions are taken.
• Performs various store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Maintains accurate money count in drawer by checking out groceries, providing change, and closing out drawer. Balances cash register drawers and safe funds.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
• Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Knowledge, Skills and Abilities

• Intermediate knowledge of cash register.
• Basic mathematical and counting skills.
• Basic knowledge of tender policies and procedures.
• Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Basic knowledge of anti-money laundering and other government regulations related to monetary transactions.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to remain courteous with customers at all times.
• Ability to work well with fellow partners and promote a team environment.
• Ability to work flexible schedules including nights, weekends and holidays.

Education, Experience, and Qualifications

• Minimum of 16 years of age required.
• Anti-Money Laundering (AML) certification required.
• TABC/LACT certification required where applicable.
• Health Insurance Portability and Accountability Act (HIPAA) certification required.
• Typically involves on-the-job training.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to use fine finger movements (ex. sorting and typing).
• Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Occasionally required to bend, kneel or squat.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in a retail store.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.