Job Opportunities in United States
November 17, 2024
Springhill Suites
Middle River
PART TIME
Night Auditor
Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about hotel services and amenities
- Operate the phone system to answer incoming calls and transfer calls to appropriate departments
- Process guest payments and maintain accurate records
- Perform night audit procedures to ensure accuracy of financial transactions
- Prepare and distribute daily reports to management
- Assist with resolving guest issues or complaints in a timely manner
Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work independently and handle multiple tasks simultaneously
- Proficiency in using computer systems and software, including hotel management systems
- Availability to work overnight shifts, including weekends and holidays
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and provide information about hotel services and amenities
- Operate the phone system to answer incoming calls and transfer calls to appropriate departments
- Process guest payments and maintain accurate records
- Perform night audit procedures to ensure accuracy of financial transactions
- Prepare and distribute daily reports to management
- Assist with resolving guest issues or complaints in a timely manner
Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work independently and handle multiple tasks simultaneously
- Proficiency in using computer systems and software, including hotel management systems
- Availability to work overnight shifts, including weekends and holidays
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as needed.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- 10 hour shift
- 8 hour shift
- On call
- Overnight shift
- Weekends as needed
- Hotel experience: 1 year (Preferred)
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