Job Opportunities in United States

Description

Competitive Pay + Benefits

POSITION SUMMARY:

The Monitoring Admin will support and assist the Monitoring Specialist within the Monitoring Departments. This position will assist with troubleshooting and resolving technical issues with the PV systems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Troubleshoot and resolve solar systems and service issues that arise with modules, inverters, monitoring and balance of system components
• Ensure PV performance monitoring by running reports on monitoring portals
• Data maintenance on Podio
• Provide prompt user support
• Escalate issues to Manager
• Request service calls from Branch to close out monitoring alerts
• Provide set-up and general maintenance for new user accounts
• Effectively communicate with users & management team
• Appropriately document issues and solutions
• Other duties as assigned

QUALIFICATION REQUIREMENTS:

Education & Certifications:

• High School diploma is required, a college degree is preferred

Experience:

• Knowledge of the NEC and applicable codes and standard
• Previous experience in the solar industry preferred

Knowledge, Skills & Abilities:

• Excellent customer service skills
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong computer skills
• Ability to interact with coworkers and participate in meetings
• Strong customer service background preferred
• Ability to comprehend and follow written and verbal technical instructions
• Ability to learn quickly and self-teach
• Ability to multitask in a fast-paced environment with changing priorities

PHYSICAL DEMANDS AND ABILITIES:

• Regularly spend long hours sitting and using office equipment and computers
• Regularly move from sitting to standing positions effortlessly
• Regularly spend long hours in intense concentration reviewing and entering financial information into a computer
• Regularly use hands and fingers to handle, control or feel objects
• Regularly see details of objects that are less than a few feet away
• Regularly speak clearly so listeners can understand
• Regularly understand the speech of another person
• Frequently work in on projects that require deadlines
• Frequently bend to file and maintain files
• Occasionally lift 5-10 pounds

INDSJ1

Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.