Job Opportunities in United States

Duties Summary

Reads and records the readings of water meters and/or uses hand held devices with data files to read meters; performs customer service activities related to meter reading and water services; and performs other related duties as required.

• one (1) permanent full-time Clerk-Meter Reader vacancy in Kailua-Kona.
• one (1) permanent full-time Meter Reader I vacancy in Kailua-Kona.

The eligible list may be used to fill other Meter Reader I and Clerk-Meter Reader permanent and temporary vacancies in Kailua-Kona as they arise during the life of the list. Temporary appointment may lead to conversion to permanent appointment.

Examples of Duties

• Reads water meters and records readings manually in meter books, or uses hand held or automatic meter reading devices to read meters.
• Uploads assigned route data file to hand held device; downloads completed route data file.
• Prints variance report from data file.
• Compares water consumption figures with previous recordings and when significant discrepancies are noted advises consumers of abnormal water consumption.
• Advises and informs consumers of policies and regulations applicable to obstructions on or around water meters; may be required to trim shrubs or grass to read water meter.
• Prepares and submits daily report of work required in the field.
• Detects and reports evidences of water leakage, damaged meters, and outlets.
• Receives and investigates customer complaints such as high consumption and recommends ways of correcting the problem or reports to main office if beyond scope of authority.
• Prepares applications for new water services and for changes in water service.
• Collects and receives cash payments for current and delinquent accounts.
• Prepares daily cash reports and balances cash.
• Instructs and directs substitute meter readers during sick leave or vacation of meter reader.
• Prepares daily time sheet.
• Changes broken meter boxes and/or covers when necessary.
• Assists in posting of consumers' meter records after monthly meter schedule.
• Operates vehicle to read meters on assigned routes.
• Performs other related duties as assigned.

Minimum Qualification Requirements

Training and Experience:
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• two (2) years of clerical experience, some of which shall have included experience dealing with the public, and
• possession of a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at the time of filing. (You will be required to submit your valid license at the time of hire.)

Substitution of education for required experience: An Associates Degree in Business Technology, OATS, or Secretarial Science may be substituted for the two (2) years of clerical work experience. (Scan and attach a copy of your official college transcript to your application to be credited for the substitution of experience).
Examination: All applicants who meet the minimum qualification requirements will be assigned a score of 70 points. An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully. Be certain to list all pertinent training and experience, as this may be important in determining your examination score. It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application.
Note: In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency. If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.
Knowledge of: urban and rural streets and roads in the County of Hawai`i; clerical practices; record keeping; grammar, spelling, and word usage; public relations; the purposes and uses of standard office machines.
Ability to: make accurate arithmetical computations; compare names and numbers accurately; keep records and prepare simple reports; understand and interpret laws, ordinances, rules, and policies pertinent to the department; operate vehicle to read meters on assigned routes; operate standard office machines and equipment, including desktop computers and peripherals; understand and follow oral and written instructions; deal tactfully and effectively with the public; work harmoniously with others.
Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping: Light
Benefits of County employment: The County of Hawai‘i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave: Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County has a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
• Retirement Plan: The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans: The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: Free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining. Please check out the benefits tab for additional information.

Supplemental Information

Please scan and attach these supporting documents to your on-line application, if required:

• 
  an official college transcript,
• a valid driver's license,
• a temporary assignment verification,
• professional licenses, and/or
• certificates,

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

ELECTRONIC NOTIFICATION TO APPLICANTS:
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You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.

Benefits of County employment: The County of Hawai‘i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements: Options may include telecommuting, alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
• Vacation: Employees start accruing paid vacation time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with a maximum accumulation of 90 working days.
• Sick Leave: Employees start accruing paid sick leave time immediately upon hire. 14 hours are earned after a full month of service, which equals to 21 days per year, with no limitation on the amount of sick leave that may be accumulated.
• Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development: The County provides a variety of training and development opportunities for employees.
• County Tuition Reimbursement Program: Scholarship program for employees who take the initiative to advance their education and learning, subject to eligibility requirements and reimbursement limits.
• Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
• Retirement Plan: The Employees’ Retirement System is a qualified defined benefit public pension plan covered under Section 401(a) of the Internal Revenue Code. It provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries. For more information visit https://ers.ehawaii.gov
• Deferred Compensation: Eligible employees may participate in the Island Savings Plan (a deferred compensation plan as provided under Section 457 of the Internal Revenue Code.) This is a voluntary supplemental retirement savings plan that allows for the investment of tax-deferred contributions into a variety of investment options.
• Flexible Spending Plan: Eligible employees can use pre-tax dollars to pay for their portion of insurance premiums, qualified dependent care and/or medical expenses.
• Health Benefit Plans: The County of Hawai‘i offers the following health benefit plans for eligible employees:
  • Medical Plan (HMO or PPO)
  • Vision Plan
  • Dental Plan
  • Prescription Drug Plan

• Employee Assistance Program (EAP): The County offers a voluntary assistance program which provides its employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance: The County provides a free life insurance policy for active employees.
• Credit Union Membership
• Other Leaves: You may be eligible for other leaves, such as: Family Leave, Funeral Leave, Leave Sharing, Military Leave, Victims Protection Leave, Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, Donor Leave, and Jury Duty.

All benefits are subject to eligibility requirements and to legislative and/or changes negotiated through collective bargaining.