Summary of Performance Expectations.
Promotes a professional patient-centered practice image by efficiently performing a wide variety of clinical and/or administrative duties to medical office outpatients under the direct supervision of a licensed physician or licensed mid-level provider. Serves as an important role on the care team to assist the physician or mid-level provider with outcome based patient care. Utilizes a team based approach to all tasks.
Education and Credentials:
Required
High School diploma or equivalent. BCLS certification from the American Heart Association required within three months of employment date.
Preferred
Knowledge & a clear understanding of basic ICD & CPT codes. Medical Assisting Certificate.
Work Experience:
Required
One year experience in a healthcare setting performing front office duties using an electronic health record system (EHR). If no experience, must have completed a successful internship with good reference(s) or an extensive customer service background.
One year of experience in a healthcare setting performing clinical duties. Telemedicine experience may be considered as clinical duties. If no experience, must have completed a successful internship with good reference(s).
Given training and on-the job experience, incumbent should be proficient in basic aspects of job within three months of employment date.
Preferred
Five or more years of working experience in a medical office as a medical assistant performing clinical duties.