November 19, 2024

JSX

Oakland

FULL TIME

Manager, Station Xperience (Oakland)

About YOU:

As a successful manager, you will provide on-site support to Supervisors, create and maintain an environment where the Airport Services Concierge team can accomplish their objectives. You will support the General Manager in meeting operational performance targets and monitoring the station operation budget. Maintains overall station compliance as well as compliance of personnel with administrative policies, procedures, safety rules and any Company or government regulations. You will coordinate activities with local airport management, community, regulatory agencies, and other stations or headquarters staff, as well as, ensure adequate crewmember coverage is appropriate to support desired customer experience and facility management.

What makes a Successful Manager?

Adaptable
Collaborative
Leadership
Inventive
Proactive
Entrepreneurial Spirit

Fine Print (essential requirements):

High School Degree
3 Years Airport operations experience
5 years of interacting with customers/people delivering services face-to-face
2 years supervisory experience
Must be able to travel often
Ability to lift 75+ pounds
Intermittent physical activity including bending, reaching, lifting and prolonged periods of standing
Ability to work a flexible schedule including early mornings, nights, weekends and holidays
Participate in initial and random drug and alcohol screenings in accordance with DOT and FAA guidelines
Travel 2-10 days per month

Important Safety Requirements:

All Airport Services Managers are trained as Ground Security Coordinators (GSC)
Monitoring of operational environment to detect changes that affect Safety and notifying leadership as needed
Review and ensure compliance with all updated to policies to include, Safety Alerts, Learning Notices, changes to procedures, changes to regulatory standards and local regulatory guidance
Ensuring personal readiness to conduct safety-sensitive duties at all time and the proactive identification of fatigue, stress or other factors that may prevent a safe execution of duties and removing themselves from duty
Responsible to ensure personal compliance with all DOT requirements regarding Drug & Alcohol

Perks

New Crewmember's become eligible for health benefits on the 1st of the month following the start of employment
Medical plans start at just $64/month (100% employer paid dental & vision, up to $2,100 annual company HSA contribution to medical plan participants)
Free non-revenue standby travel on JSX (deeply reduced non-revenue standby travel on many other major domestic & international airlines) for yourself + qualifying immediate family
401(k) match – 50% of your first 8%
Generous PTO plan

Vibe @ JSX

We are not only a lifestyle carrier, but also a lifestyle employer where entrepreneurship meets determination, where doing what’s best is the standard, and where the experience is just as important as the destination. We’re all about supportive leaders who have your back and believe in a clear path to your success, being diverse and open-minded, and having a lot of fun along the way! JSX is your runway.

Additional Information:

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).

JSX seeks to ensure affirmative action in order to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.