Job Opportunities in United States

Licensing Coordinator I 190 ST BD OF COSMETOLOGY AND BARBERING Cosmetology Board December 31, 2024 Full time Regular Job Posting Title
Licensing Coordinator I

Agency
190 - ST BD OF COSMETOLOGY & BARBERING

Supervisory Organization
Board of Cosmetology

Job Posting End Date (Continuous if Blank)
December 31, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time
Full time

Job Type
Regular

Compensation
$37,500 annually

• Conducts thorough examinations of submitted licensing documents to ensure compliance with state laws and regulations. Reviews documents for completeness, accuracy, proper execution, required approvals, and applicable fee calculations.
• Processes applications from initial receipt to final approval or issuance, identifying any deficiencies or additional requirements and promptly communicating them to applicants via phone, email, or formal correspondence.
• Provides technical support and guidance to applicants using the state’s online licensing portal, including troubleshooting common issues, answering user questions, and offering step-by-step instructions as needed.
• Interprets and explains licensing policies and procedures to assist applicants, including school and technical institute administrators, licensed professionals, business owners, and the general public.
• Utilizes and manages data within licensing software applications, ensuring accurate entry and maintenance of applicant records and processing statuses. Prepares administrative reports and summaries on licensing activities, trends, and compliance data as needed.
• Collaborates with internal and external partners, including other state agencies, to verify compliance requirements and address regulatory questions.
• Recommends updates or changes to policies, regulations, or internal procedures based on emerging needs, applicant feedback, or observed challenges.
• May assist with the onboarding and training of new team members in departmental processes and software applications.

• Preferred, but not required; at least two years of technical clerical experience, or an equivalent combination of education and experience, preferably in a regulatory, compliance, or customer service role.

• Knowledge: Familiarity with licensing procedures, applicable laws and regulations, and standard office practices. Knowledge of database and licensing software applications is preferred.
• Skills: Proficiency in using database systems and office software; ability to quickly learn and navigate licensing software and online portals.
• Abilities: Strong communication skills, both written and verbal, for interacting with applicants and team members. Ability to interpret laws, policies, and technical documents accurately. Detail-oriented with a strong focus on accuracy and organization.
• Competencies: Ability to assist applicants effectively by phone and electronic communication, perform accurate data entry, maintain confidentiality, and demonstrate patience and professionalism under pressure.

• May require additional training on specific licensing software or database applications to fully support applicants and maintain compliance standards.