Job Opportunities in United States

Position

• Quality: Understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate.
• Productivity: Meet or exceed established productivity standards.
• Oversee daily workflow: Ensure orders are completed by requested date.
• Contribute to repair orders by completing specific technical processes; laser, machine engraving, embossing various items using different techniques if applicable.
• Maintain equipment as needed and act as owner for any issues, communicate issues to management.
• Knowledge and development: Develop deep Tiffany & Co. product knowledge, including but not limited to, designers, collections, materials, methods of manufacture and repair techniques.
• Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements.
• Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement.
• Learn and participate in all washout techniques and processes including proper care and handling for specialty stones, jewelry, holloware, etc.
• Occupational health and safety: Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
• Maintain a safe workstation free from risks.
• Immediately report any safety incidents, including "near misses" to management.
• Service Center support: Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.
• Contribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure
• Review Morning AM report, as well as Mid-Day report to foresee incoming workloads.
• New Jewelry Development stamping /ME/Embossing
• Provide Global support communication of new work ideas.

• High School Diploma or equivalent
• Minimum 2 years of experience
• Successful completion of a Tiffany & Co. personalization skill test
• Verbal and written English language skills
• Ability to meet the physical, cognitive and work environment requirements as outlined below

• Experience in all types of embossing including leather
• Experience with machine engraving as well as laser stamping using M20/IS400/Rofin
• Technical school diploma
• Craft or technical course work (e.g. trade association training seminar)
• Ability to operate machinery