Job Opportunities in United States

Drive cleanliness and efficiency! Seeking an experienced manager with an operational focus.

The Operations Manager is responsible for overseeing multiple customer accounts and managing employees involved in cleaning and maintaining office buildings or other commercial and institutional sites. This role includes the supervision of several job sites to ensure high standards of cleanliness, safety, and customer satisfaction.

Key Responsibilities:Duties include, but are not limited to, the following:

• Team Management: Interview, hire, and train new employees, ensuring they meet safety and job performance standards.
• Customer and Employee Relations: Address and resolve issues raised by employees and customers, fostering a positive work environment and strong client relationships.
• Task Assignment and Quality Control: Assign daily tasks, inspect completed work for quality, and ensure it meets company and client expectations.
• Safety Compliance: Conduct and follow up on safety requirements, including site-specific training for new employees.
• Inventory and Equipment Management: Order, issue, and maintain supplies and equipment, ensuring all are in good operating condition.
• Timekeeping Oversight: Track and manage employee work hours and supervise timekeeping accuracy.
• Hands-on Support: Step in to perform cleaning tasks as needed, ensuring seamless operations.
• Site Inspections and Reporting: Conduct monthly site inspections and provide clients with updated reports on site conditions and work progress.
• Industry Knowledge: Apply a strong understanding of the business-to-business service industry, focusing on service delivery and customer satisfaction in a high-demand environment.

Supervisory Responsibilities:
This role includes supervision of hourly general cleaning staff in compliance with company policies and legal standards. The Operations Manager may oversee several sites without dedicated site managers, ensuring consistent service quality.

Qualifications and Requirements:

• Experience: 2 to 5 years of supervisory or management experience, or a degree from a 4-year college or 2-year technical institution.
• Skills: Ability to follow and execute detailed instructions, apply problem-solving skills, and maintain accurate records.
• Education: One-year certificate from a college or technical school, or three to six months of relevant experience or training, or a combination of education and experience.
• Licenses: A valid driver’s license is required.
• Physical Requirements:
• Ability to stand, walk, use hands, and reach with arms frequently.
• Ability to stoop, kneel, or crawl as needed.
• Must occasionally lift or move up to 50 pounds.
• Vision requirements include close vision and the ability to adjust focus.

Work Environment:
While performing essential functions, employees may be exposed to infectious materials or diseases, including AIDS and Hepatitis B viruses. Noise levels are typically moderate.

Why Work For The Budd Group?!?

• We are a God-honoring company of excellence
• PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!!
• Medical, Dental, and Vision Benefits
• Life, Accident, and Disability Insurance
• HSA and FSA programs
• 401(k) - We Match
• Career Advancement
• Free Online Classes for professional and personal development available to ALL employees
• Free Mental Health and Financial Assistance Programs
• Pay on Demand + Cash Back rewards program
• Classes to learn English or Spanish
• Recruit60

Check us out!!

• www.buddgroup.com
• Glassdoor
• Linkedin

The Budd Group Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law or regulation.