November 5, 2024

Luther Family Ford

Fargo

Internet Sales/ BDC

Internet Sales / BDC
Over 60 years ago, the Luther Automotive Group purchased its first dealership. Thirty dealerships and five collision and glass centers later, Luther continues to build its brand on family values and a philosophy of serving its guests, team members, and communities. Every Luther team member is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. If you are looking for a great career with great people, apply today!
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

What We Offer

Medical, Dental & Vision
401k with Match
Paid Vacation
Growth Opportunities
Paid Training
Family Owned and Operated
Long Term Job Security
Health and Wellness
Accident & Critical Illness
HSA/Flexible Spending
Pet Insurance
Employee Discounts

Pay
$16.00-$19.00/ hr depending on personal performance
Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualifications

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.