November 19, 2024

Department of Industrial Relations

FULL TIME

INDUSTRIAL RELATIONS REPRESENTATIVE

Under the supervision of a Deputy Labor Commissioner III (Senior Deputy) or designee, the Industrial Relations Representative (IRR) conducts intake investigations and/or less complex assignments for settlement conferences or inspections. The IRR coordinates intake workshops or clinics in order to ensure claims filed by workers are complete, performs referrals to other units, educates the public on labor laws, and applies theories in order to assess violations on the liable employers in wage claim processing. In addition, the IRR performs a wide variety of duties involving enforcement of wage and hour laws in the Wage Claim Adjudication (WCA) program.

To be considered for this Industrial Relations Representative opportunity, applicants must be either on an employment list, have transfer eligibility, or have reinstatement eligibility.

Link to Industrial Relations Representative exam: https://calcareers.ca.gov/Cal Hr Public/Exams/Exam Bulletin.aspx?Exam Control Id=1760

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3.

Will consider Training & Development Assignments.

Please ensure application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application.

If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package.

You will find additional information about the job in the Duty Statement.

Working Conditions
This position is located at:

50 "D" Street, Suite 360

Santa Rosa, CA 95404

High-volume fast-paced office that handles wage claims and constantly interfaces with the public.

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

INDUSTRIAL RELATIONS REPRESENTATIVE

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-457397

Position #(s):

400-550-9483-102

Working Title:

Intake Investigator

Classification:

INDUSTRIAL RELATIONS REPRESENTATIVE

$4,132.00 - $4,696.00 A

$4,264.00 - $5,081.00 B

$5,113.00 - $6,399.00 C

# of Positions:

Work Location:

Sonoma County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred. Application Packages maybe submitted electronically through your Cal Career Account at https://jobs.ca.gov/ Applications must be received electronically by 11:59 p.m. on or before the above final filing date.
Please only submit ONE application. Electronic applications submitted through your Cal Career Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your Cal Career account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following:
Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.

Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

The mission of the Labor Commissioner’s Office is to ensure a just day’s pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws.

Department Website: https://www.dir.ca.gov/

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/10/2024 Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your Cal Career Account at www.Cal Careers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:

Department of Industrial Relations

Cert Mailing Address Sacramento

Attn: Certifications Unit

2180 Harvard Street Suite 160

Sacramento, CA 95815

Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:

Department of Industrial Relations

Cert Drop Off Address Sacramento

2180 Harvard Street Suite 160

Sacramento, CA 95815

08:00 AM - 04:00 PM

Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.Cal Careers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Active listening and fact-gathering to achieve comprehensive investigation.
Questioning and clarifying skills to grasp both the facts and the areas of controversy.
Organization and time management skills to prioritize multiple assignments.
Problem solving skills to investigate cases effectively and efficiently.
Critical thinking skills and application of law skills to analyze problems and successfully resolve claims. Good judgment to maintain the integrity of the decision-making process.
Ability to engage with parties both productively and respectfully.
Ability to work independently and communicate effectively with fellow staff and the public while adhering to and promoting the department's mission, vision, values, and goals.
Promotes team cooperation and encourages participation.
Capable of cross functionality and working well with others on a team to achieve personal goals, team goals, and organizational goals.
Takes responsibility for individual actions in order to achieve consistent results.

Benefits

Benefit information can be found on the Cal HR website and the Cal PERS website.

Incumbents will have the opportunity to contribute in Cal PERS retirement, social security, and may participate additionally in both 401K and 457 deferred compensation plans.

While you work hard to provide economic justice for California workers, you secure economic security for your future.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dir.ca.gov/
Human Resources Contact:
Certification Unit
(800) 564-0771
Cert@dir.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Diversity and Inclusion Office
(916) 559-6999
DIO@dir.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

DIR Mission and Core Values

Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.