SUMMARY Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate supervisors. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS
Supervises work activities of housekeeping staff
Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
Ensures adherence to company quality standards by inspecting rooms, including deep cleans
Distributes keys and work assignments to staff
Addresses guest complaints regarding housekeeping service or equipment
Assists General Manager in the selection of housekeeping personnel
Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
Monitors linen and guest supply inventory
Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
Completes follow-up on vacant or occupied rooms
Assumes function of Housekeeper as necessary
Takes control of lost and found items as appropriate
All other duties as assigned
What we are looking for:
Preferably 6 months – 1+ year of similar experience
Ability to clean rooms in accordance with specific brand and company minutes per room standard.
Ability to clean areas as directed by supervisor including.
All other duties as assigned.
Ability to stand for long periods of time.
High School degree or better
SUPERVISORY RESPONSIBILITIES Supervises housekeeping staff consisting of 1-10 employees