November 5, 2024

Symphony Park

Huntersville

Housekeeper

Position: Housekeeper
Reports to: Director of Housekeeping
FLSA Status: Non-Exempt
OUR MISSION: To deliver unparalleled hospitality and five-star quality care in an independent living resort setting, ensuring a professional and fulfilling experience for all residents.
Position Summary:
The Housekeeper is responsible for maintaining the highest standards of cleanliness and maintenance throughout Symphony Park. This role requires attention to detail, a commitment to cleanliness, and the ability to work efficiently both independently and as part of a team.
Essential Job Functions:

Cleaning and Maintenance: Perform routine cleaning tasks such as dusting, vacuuming, mopping, cleaning bathrooms, and tidying up rooms. Ensure that all areas, including residences and common areas, are maintained to the highest standards.
Standard cleaning will occur for each residence on a weekly basis. Deep cleaning including but not limited to baseboards, blinds, and ceiling fans will occur on a monthly basis.
Team Collaboration: Work closely with other housekeeping employees, and other Symphony Park employees. Report any issues or deficiencies to the Director of Housekeeping. Participate in training sessions and team meetings.
Quality Control: Follow all cleaning protocols and checklists to ensure consistency and quality. Respond to feedback and adjust cleaning methods as needed. Residential cleaning is subject to quality checks to ensure adherence to Symphony Park standards.
Resident Relations: Interact professionally with residents, ensuring their housekeeping needs are met and addressing any specific requests or concerns.
Equipment and Supplies Management: Properly use, maintain, and store cleaning equipment and supplies. Inform the Director of any equipment malfunctions or supply shortages.
Encourages teamwork through cooperative interactions with co-workers and other departments.
Attends training courses at community and maintains up to date monthly, quarterly, and annual training.
Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Experience Qualifications & Skills:

Experience in housekeeping or cleaning services is preferred but not required.
Attention to detail and a high standard of cleanliness.
Ability to work efficiently both independently and as part of a team.

Physical Demands:

Walk/Stand – must be able to continuously walk and stand
Environment Condition – must be able to perform work both inside and outside
Sit – sit infrequently
Lift - constantly 0-10 pounds, frequently 11 – 50 pounds
Carry - constantly 0-10 pounds, frequently 11 – 50 pounds
Push - constantly 0-10 pounds, frequently 11 – 50 pounds
Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available
Bend – must be able to bend at the waist, knees, hips and spine on a frequent basis, may require frequently manipulating weights of 25 pounds or more.
Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck while, manipulating weights of 25 pounds or more.
Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
Sensory Vision – must be able to read clearly with or without corrective lenses
Hear - Must be able to hear telephone, audible alarms, bells and signals related to resident safety with or without hearing devices.
Speech/Language – must have strong command of English sufficient to read and write and interpret administration information.