Job Opportunities in United States
November 19, 2024
Best Western Woodland Hills
Woodland Hills
PART TIME
Hotel P/T -Saturdays and Mondays- Front Desk 2pm - 10pm (16 hrs)
The Best Western in Woodland Hills is seeking a part-time Front Desk Agent with a professional, reliable, and welcoming attitude, including the ability to respond to guest requests while maximizing a guest's positive feeling about the hotel. Part time shifts include include Saturdays and Mondays 2pm to 10pm.
Duties and Responsibilities:
Salary: $20.00/ hour
Job Type: Part-time
Pay: $20.00 per hour
Schedule:
Duties and Responsibilities:
- Greet guests in a friendly, prompt and professional manner.
- Register guests, issue room keys, provide information on hotel services and room location.
- Answer phones in a prompt and courteous manner. /PBX Shifts
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- May routinely book guest reservations for individuals that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.
- Fold towels and other linens
- Acts as central communications point during emergency/crisis situations. Follow emergency, safety and security procedures including calling local fire, police, poison control, etc. for assistance.
- Notify management of any malfunctioning telephone equipment or accessories.
- Set up the Breakfast Buffet for the morning
- Assist guests with luggage, when needed
- Handle "overflow" parking by paying for the metered parking at an adjacent, city owned parking lot.
- High School diploma or equivalent
- 1 year hotel experience
- Must speak fluent English. Other languages preferred.
- Excellent verbal, written, and mathematical skills
- Required to work nights and holidays.
Salary: $20.00/ hour
Job Type: Part-time
Pay: $20.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
- Night Shift (Preferred)
- Day Shift (Preferred)
Latest Job Opportunities
November 20, 2024
Layne Christensen Company
Water Pump Installer - Layne
Middletown
FULL TIME
View DetailsSimilar Jobs
November 5, 2024
GLOBAL BROTHERS MORIARTY,LLC
Hotel Front Desk Clerk
Moriarty
FULL TIME & PART TIME
View DetailsNovember 5, 2024
SpringHill Suites Charlotte City Center
Hotel Housekeeping Inspector
Charlotte
FULL TIME
View DetailsNovember 5, 2024
SpringHill Suites Charlotte City Center
Hotel Front Desk Associate
Charlotte
FULL TIME
View DetailsNovember 5, 2024
IRHG Flatiron Management
Hotel Sales & Catering Manager
Asheville
FULL TIME
View Details