Guest Experiences Mission Team Member
SUMMARY We are looking for exceptional people to join our Mission Team at the Midwest’s premier air and space attraction – Strategic Air Command & Aerospace Museum! With over 150,000 guests each year, this is a great opportunity to gain hands-on experience in Guest Relations that includes the areas of Admissions, Flight Simulators, Exhibit Liaison, Store Associate, and Food and Beverage. Approximately 30 hours a week, available shifts are seven days a week with some evenings needed. DUTIES AND RESPONSIBILITIES
Make guests feel welcome by creating outstanding experiences they will remember. Being proactive and able to provide superior guest service is a must.
Cheerfully welcome every guest to the Museum
Engage with guests by thoughtfully answering questions
Ensure prompt, efficient, and friendly service always
Represent the mission of the museum to “entertain, educate, and inspire”
Aid in promoting to meet membership and sales goals
Maintain cleanliness and appearance of the Museum
Perform daily set-up, preparation, and clean-up of front entrance area
Perform cashiering duties as needed
Other duties as assigned
EDUCATION, KNOWLEDGE/SKILLS
Previous cash handling preferred
Self-motivated
Team player who works well with others
WORKING CONDITIONS
Work is done inside and can be physical, sometimes needing to lift heavy loads weighing more than 50 pounds.
Daily work includes cleaning, gift shop sales and merchandise organizing/restocking, and most importantly, proactively interacting with guests.