November 5, 2024

Hands In Need, Inc DBA Comfort Keepers

Southern Pines

FULL TIME

General Manager

Are you energized by a fast-paced environment where you handle multiple tasks simultaneously? Would you consider yourself to be assertive and enthusiastically detailed oriented? Do you enjoy building relationships while ensuring your team consistently upholds high performance standards?
We are Comfort Keepers, and we are dedicated to delivering exceptional and friendly care to our aging adults in Southern Pines, NC and surrounding communities. We are looking for our next great team member to manage a key territory for our family-owned organization, and to support our mission of delivering exceptional care to our clients.
Job Summary:
As a General Manager for Comfort Keepers, you will oversee and grow your territory. Key responsibilities include driving business growth, holding your team accountable, building client relationships, and ensuring the delivery of exceptional in-home care services. Additionally, you will serve as the primary liaison between the agency, clients, caregivers, and healthcare providers, while developing a team that meets the needs of all parties involved.
Our General Managers:

Implement and oversee continuous quality improvement initiatives to enhance client care satisfaction and ensure compliance with state and federal regulations
Lead, develop, train, and coach staff to foster professional growth
Perform regular check-ins with clients to evaluate their satisfaction and address any concerns
Collaborate with the care team to ensure effective implementation of client care plans
Provide leadership and direction to the office-based staff, as well as to home health aides working in the community, for the day-to-day operations, problems related to staffing, utilization of facilities, equipment, and supplies.

Qualifications:

Top candidates will have successfully led and supervised a team of 10 to 50 people for at least five years and experience in the clinical and administrative areas of the home health area is a plus
Strong computer skills (Microsoft Office, additional software)
Excellent interpersonal and organizational skills
Possess flexibility and creativity in identifying and solving problems
Must possess excellent customer service skills, particularly for handling phone interactions
Positive, professional attitude and team player mindset
Skilled at building relationships with people from diverse and varied backgrounds

We offer:

A family-based culture
Competitive annual salary
Bonus incentive plan for performance meeting or exceeding Gross Profit
Paid Time Off
Company stipend for medical insurance
Paid Holidays
Ongoing Training and Professional Development
Work from home 2 Fridays a month

If this sounds like you, please complete the application process NOW !
Join the Comfort Keepers family in Southern Pines, NC! Apply today!
Job Type: Full-time
Pay: $52,000.00 - $56,000.00 per year
Benefits: