Job Opportunities in United States
November 5, 2024
Courtyard by Marriott Northwest
Oklahoma City
FULL TIME
Full Time Night Auditor
DUTIES AND RESPONSIBILITIES:
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
Education:
- Welcome guests in a friendly, prompt and professional manner.
- Inform guests about the hotel features/benefits.
- Handle hotel phone system. Transferring calls to appropriate room/department while maintaining safety and security standards. Answer phone in a prompt and courteous manner.
- Take, modify guestroom reservations.
- Deal with inquiries, requests and complaints from guests-Communicate with appropriate departments.
- Perform cashier duties-post cash and other miscellaneous charges.
- Know hotel emergency procedures.
- Maintain cleanliness of Front Office area.
- Register guests, issue room keys, provide information on hotel services and room location.
- Up-sell rooms where possible to maximize hotel revenue.
- Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank.
- Follow up with guests to ensure their request or problem has been met to their satisfaction.
- Follow all policies and procedures as dictated by the brand and Corporate Office.
- Comply with quality assurance expectations and standards.
- Issue, control and release guest safe-deposit boxes.
Job Type: Part-time
Pay: $11.00 - $14.00 per hour
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- 8 hour shift
- Night shift
Education:
- High school or equivalent (Preferred)
- Front desk: 1 year (Preferred)
- Oklahoma City, OK 73118: Relocate before starting work (Required)
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