Job Opportunities in United States
November 15, 2024
Baptist Health Arkansas
North Little Rock
FULL TIME
Front Office Coordinator
Shift: Day
Working Hours: Day shift
Summary:
The Front Office Coordinator role requires professional and effective corporate and enterprise client liaison, technical telecommunications expertise and operational efficiency within the corporate team to ensure the clients expectations are met and exceeded. Also, performs a variety of administrative duties, including scheduling input and registration, insurance verification, authorizations with the goal of providing outstanding customer service to our Team Members, Physicians and Partner Hospitals and Facilities.
Other information:
High school diploma or general education degree (GED), and three to five years of medical office experience in a Physician's office. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Oral Communication, Customer Service, Professionalism, Multi-tasking, Attention to Detail Dependability, Technical/Functional Knowledge, Attendance/punctuality, Interpersonal Skills, Teamwork, Flexibility. Attention to Detail – Performs tasks while focusing on all aspects of the task no matter how small; Checks all processes and tasks for accuracy; demonstrates vigilance in assuring completeness and accuracy of all work. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service; anticipates and provides solutions to meet customer needs, giving high priority to customer satisfaction; Responds to requests for service and assistance; Meets commitments.
This job will be authorized 80.00 hours bi-weekly.
Working Hours: Day shift
Summary:
The Front Office Coordinator role requires professional and effective corporate and enterprise client liaison, technical telecommunications expertise and operational efficiency within the corporate team to ensure the clients expectations are met and exceeded. Also, performs a variety of administrative duties, including scheduling input and registration, insurance verification, authorizations with the goal of providing outstanding customer service to our Team Members, Physicians and Partner Hospitals and Facilities.
Other information:
High school diploma or general education degree (GED), and three to five years of medical office experience in a Physician's office. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Oral Communication, Customer Service, Professionalism, Multi-tasking, Attention to Detail Dependability, Technical/Functional Knowledge, Attendance/punctuality, Interpersonal Skills, Teamwork, Flexibility. Attention to Detail – Performs tasks while focusing on all aspects of the task no matter how small; Checks all processes and tasks for accuracy; demonstrates vigilance in assuring completeness and accuracy of all work. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Solicits customer feedback to improve service; anticipates and provides solutions to meet customer needs, giving high priority to customer satisfaction; Responds to requests for service and assistance; Meets commitments.
This job will be authorized 80.00 hours bi-weekly.
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