Front Desk Receptionist

November 7, 2024

Carolina Roots Dentistry

Fort Mill

FULL TIME

Are you looking for a new and exciting opportunity? Are you excellent at communication and organization? LOOK NO FURTHER! We are looking for an enthusiastic and hard-working Front Desk team member to join our growing team. This is a full-time position. Our hours are M-Th 8-5. No previous experience necessary. We will train the right candidate!
Come build a career you can be excited about. Beautiful state of the art facility! Supportive colleagues! Our office has it all! We are looking for someone who wants to be a part of something special. We have a team that truly cares for one another. We want each other to succeed! We also look to highly value our patients. We all have a common direction and purpose... to SERVE the Fort Mill/Indian Land area with EXCELLENCE and INTEGRITY. We want a team member who desires to be a part of that culture.
The main duties of this role will focus on front desk reception, patient scheduling, and treatment presentation. This job will require great communication, organization, and phone skills.
Experience is a plus but not required.
Responsibilities

Welcome patients in the dental office
Answer phone calls and emails
Ensure patients are comfortable
Ensure office is neat and presentable
Help patients complete required forms
Confirm appointments
Communicate with referrals
Communicate with insurance companies
Input insurance information into patient management system
Handle incoming and outgoing mail
Schedule appointments
Maintain accurate patient records
Collect payments

Skills

Great phone skills
Must have excellent customer service skills and work well under pressure
Maintain professional appearance and demeanor in person and on the phone
Ability to get along well with others
Minimum High School diploma required, college education is a plus
Must be reliable and have an excellent attendance record
Knowledge of Word, Excel and other common office software.
Ability to maintain confidentiality and HIPPA compliance in regards to documentation copied, typed or filed.
Attention to detail
Well-organized and reliable