Medical Office Front Desk Receptionist
Huntersville, NC 28078
We are currently looking for a full time Patient Representative (Front Desk) for our Huntersville Location. You will be responsible for gathering patient demographic and insurance information to ensure proper handling of patient charges and maintain clinic schedule based on provider availability and patient needs. Collecting patient payments. Reviewing patient balances.
Essential Functions
Exemplify caring and compassionate customer service to create and excellent patient
experience
Possess outstanding interpersonal skills and ability to interact with patients and families
in a wide variety of sensitive situations
Demonstrates critical thinking skills and decisive judgement in an often-hectic
environment and possess the ability to work both cohesively on a team and
independently
Manages patient registration, insurance verification, scheduling, collection on accounts,
and other front desk duties
Enters and maintains confidential and accurate patient information including patient
insurance, billing and payment information throughout patient encounter. Assists billing
functions accurately and/or directs appropriate billing office.
Education and Experience
High School Diploma or GED required. Computer experience required. Customer relations experience required. Experience with Medical Records Software preferred.
Front Desk experience preferred.
Benefits
Competitive Salary Package
Health, Dental, and Vision Insurance
Life Insurance
401 (K) retirement plan
Setting:
Medical
Benefits:
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid time off
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative
Aggressive -- competitive and growth-oriented
Ergonomic Workspace:
No
Schedule:
Monday to Friday
No weekends
Day shift
8 hour shift
This Job Is:
Open to applicants who do not have a college diploma