November 12, 2024

PIRTEK USA

FULL TIME

Franchise Launch Consultant

About PIRTEK:
Founded in 1998, PIRTEK was re-acquired by the Duncan family in 2014 and purchased by Princeton Equity in 2023. The company provides on-demand, 24/7 services, boasting a one-hour estimated time of arrival (ETA) to repair and replace mission-critical hydraulic hoses in both stationary and mobile equipment across various industries. With over 150 locations and approximately 400 mobile units, PIRTEK serves more than 35,000 customers throughout the United States and Canada. The company also supplies its franchisees with hoses, fittings, and other products essential for repair and replacement services. Franchisees cater to customers in manufacturing, marine, aviation, agricultural equipment, drilling rigs, industrial lawnmowers, and construction sectors.
The Opportunity:
PIRTEK USA seeks a self-motivated and detail-oriented Franchise Launch Consultant to aid in the successful onboarding and launch of new PIRTEK Franchisees. The Franchise Launch Consultant will be PIRTEK Owners’ main point of contact for their initial 12 months and will guide Franchisees and their teams in executing PIRTEK processes. This position is expected to travel more than 50% to franchise locations, owner conferences, and PIRTEK’s Headquarters in Rockledge, Florida.
As a Franchise Launch Consultant, the individual will be expected to be the technical and administrative expert for new owners launching their PIRTEK locations. This position reports to the VP, Franchise Support and is expected to support 15 to 20 franchisees across the United States and Canada.
Key Responsibilities:

Act as the point of contact for new PIRTEK owners during Launch (0-12 months in operation) by hosting weekly video conferences/training sessions and occasional onsite visits.
Educate Franchise Owners and their teams on PIRTEK processes related to Administrative, Sales & Marketing, Customer Relations, and Technical Operations functions.
Coach Franchise Owners on PIRTEK best practices to scale territory revenues effectively and efficiently.
Collaborate with Franchise Support and Training, Marketing, IT, and Finance department members to quickly resolve Franchisee concerns.
Identify and communicate areas of opportunity involving administrative, operations, and sales functions of the PIRTEK business; communicate proper resolution.
Advise Franchise Owners and their teams on available support resources/tools.
Perform in-person audits to ensure compliance with Brand Standards and implementation of effective operational practices.
Assist Project Management & Training groups with onboarding & training of new PIRTEK franchisees.
Other projects/tasks assigned by the VP, Franchise Operations, or other member of the Leadership Team.

Key Selection Criteria:

1-3 years of experience in a related role (mechanically inclined); hydraulic-related experience preferred.
3-5 years in a supervisory or training role; history of documented coaching, consulting, educating, or training.
Ability to travel 50% or more.
High School Diploma or equivalent required; Bachelor's degree preferred.
Strong written & oral communication skills; proven ability to present material to individuals or groups clearly and effectively.

Personal / Professional Attributes:

Process-driven, able to effectively communicate/demonstrate processes to groups of various sizes.
Mechanically minded; seek to understand how things work and/or can be improved.
Detail-oriented with the ability to identify nuanced characteristics/features of products and places.
High energy, with the ability to influence decisions and enact change.

Job Type: Full-time
Pay: From $80,000.00 per year
Benefits: