The Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows. Essential Responsibilities & Expectations
Plans and performs minor repairs using correct tools and procedures
Orders and return parts for assigned jobs in a timely manner
Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
Performs preventive maintenance service according to factory guidelines
Demonstrates proper use of service information systems
Works in field service as experienced Technician as required
Adheres to and follows all applicable and required safety standards and procedures
Works independently in the field as required
Experience
Required
A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education is required. Experience using personal computers and basic typing skills are required.
Education
Required
High School or Equivalent or better
Preferred
Technical/other training or better
Skills
Required
Written Communication
Verbal Communication
Technical
Mechanical
Customer Service
Electrical
Microsoft Office
Computer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)