October 26, 2024

Alyeska Resort

Anchorage

FULL TIME & OTHER

Employee Experience Assistant

Employee Experience Assistant
The Employee Experience Assistant plays a crucial role in creating a vibrant and welcoming atmosphere for our community at Alyeska Resort, especially for those living in employee housing. This position is all about hands-on support, ensuring a clean, safe, and enjoyable environment where everyone feels at home.
Your role will focus on ensuring high standards of cleanliness and organization while also providing transportation services and supporting property management efforts. In this dynamic role, you’ll focus on fostering community spirit and enhancing satisfaction among your fellow employees. From assisting with check-in and check-out procedures to prepping linens and driving the employee shuttle to Anchorage, your contributions will make a real difference in the day-to-day lives of our team members.
Join us in creating a fun, engaging, and supportive environment at Alyeska Resort where employees feel valued and connected. Your hard work will not only maintain our facilities but also enrich the lives of your fellow team members!
Position Responsibilities
Employee Support & Transportation:

Keep our staff lounges and cafeteria sparkling clean and inviting, including daily maintenance of coffee machines.

Actively monitor common areas for safety hazards, addressing issues like spills or broken equipment to keep everyone safe.

Distribute employee notices and bulletins with a friendly approach, helping keep everyone informed and connected.

Assist with event set-up and clean-up when applicable, adding your special touch to our community gatherings and fostering connections among residents.

Provide friendly transportation for employees to various destinations as a registered driver.

Gather and distribute mail from the People and Culture PO Box.

Housing Support:

Promote positive relationships among residents while upholding community guidelines outlined in the Employee Housing Handbook.

Assist with routine property walks and inspections to ensure a high standard of living for everyone.

Help with check-in and check-out processes, ensuring a seamless transition for incoming and outgoing residents.

Collaborate with the People & Culture team to prepare rooms for incoming residents, creating a warm and welcoming atmosphere from day one.

Distribute fresh pillows and linens to incoming residents, making their accommodations cozy and comfortable.

Help maintain inventory of supplies and assist in replacing items when needed.

Move and set up standard furniture items, like bed frames and dressers, to ensure everyone’s space is just right.

Keep our housing facilities safe, secure, and sparkling clean, ensuring a great living experience for all.

Perform light housekeeping tasks in common areas, like vacuuming, sweeping, and mopping, to maintain high hygiene standards.

Facilitate regular cleaning and maintenance of shared spaces such as laundry rooms, employee gyms, and outdoor gathering spots.

Property Management Assistance:

Assist with general maintenance and repairs in employee housing facilities, keeping our shared areas and resident rooms in tip-top shape.

Help with ground maintenance, including mowing, weed whacking, and garbage collection, keeping our surroundings beautiful.

Pitch in with snow removal tasks during winter to ensure safe access to all entryways and walkways, so our employees can get around with ease.

Essential Skills and Experience:

Previous experience in general maintenance, preferably property maintenance or housekeeping, with the ability to coordinate and organize multiple priorities.

Strong organizational skills with the ability to prioritize tasks.

Excellent interpersonal and communication skills, enabling you to connect with residents and foster a sense of community.

Basic knowledge of maintenance tasks and repairs.

Clean driving record and knowledge of safe driving practices.

Customer-focused attitude with a commitment to employee satisfaction.

Flexibility and adaptability to changing needs.

Proficiency in Microsoft Office Suite.

Why Alyeska?
Alyeska Resort is a 299-room resort which includes a Nordic Spa and Ski Area, nestled in the mountains of Girdwood, Alaska located 45 minutes south of Anchorage. Alyeska Resort is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests.
Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

Vision, Dental, and Medical Insurance for regular full-time employees
Paid holiday and paid time off (Vacation and Personal)
Free Season Pass for employees and qualified dependents
Commuter allowance and cell phone stipend for eligible employees
Roth 401(k) and 401(k) Retirement Savings Plan
Discounts for rooms at The Hotel Alyeska and affiliate hotels
Discounts in Resort restaurants, shops, and Nordic Spa
On-site employee housing options

Family, Quality, Winning, Industry and Honesty: Our people realize that relationships rooted in trust, honesty, respect and gratitude are essential to all. We never get a chance to make a second first impression. Success is planning the details. We are focused and committed to doing what we say and accepting feedback as a gift.
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: This is a dynamic position that combines office work with hands-on responsibilities related to employee housing support. This includes frequent lifting, up to 50 pounds, and a willingness to assist with light repairs and maintenance tasks in the employee housing facilities. Bending, stooping, walking, and standing for extended periods are essential components of this role.

Work Environment: This role occasionally involves extended hours and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, employees residing in housing, and various stakeholders.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.