Job Opportunities in United States
September 10, 2024
Berkley
Wilmington
INTERN & FULL TIME & TEMPORARY
Disaster Recovery Analyst Co-Op
Company Details:
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future - leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
Responsibilities:
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand, but proactively plan for the “What’s Next” in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future - leaders who truly care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
As a Co-Op on Berkley Technology Services (BTS) Disaster Recovery team, you’ll gain experience in an area of IT that is used in every company and essential to the function of our organization. You will also get exposure to numerous other areas of our team including Financial Applications, Database, Middleware, Security, Dev Ops and more. You will also have a key hand in updating and building out the Disaster Recovery strategy and implementation for both on premise platforms and cloud apps.
The intern program provides highly motivated and qualified students an opportunity to gain first-hand experience, receive valuable on-the-job training, and heighten business knowledge. Intern students will collaborate side by side with BTS employees in a variety of positions to complete challenging projects. Students will interact with all levels of management and senior leaders, and gain insight into business and technology in the insurance industry.
- Help create new/missing disaster recovery runbooks
- Work with teams who need updates runbooks
- Oversee Everbridge – learning the tool, updating documentation, updating users and troubleshooting issues within it
- Help create DR testing schedule for 2024
- Attend oversight meetings with BCP
- Assist the team with application upgrades
- Assist with EAM support tasks
- Assist in creation and implementation of DR Strategy
- Knowledge of Microsoft Share Point and MS Office Products
- Fulfill tasks related to a Share Point cleanup items related to the overall Share Point Migration project
- Fulfill tasks related to the pre-development of “Modern Pages” for Share Point also related to the overall Share Point Migration project
- Working knowledge of Microsoft Excel
- Fulfill analytical & update tasks related to DR Program inventory and Wintel platform inventory
- Fulfill analytical & update tasks related other, critical DR Program documentation
- Ability to work in a remote office situation without direct daily supervision. Self-starter with a good work ethic.
- Demonstrated ability to communicate with technical and non-technical individuals and teams.
- Proven track record of working in a fast paced and dynamic production environment managing multiple priorities.
- Working towards a degree or equivalent with emphasis in computer science or related field; or equivalent combination of education and experience.
- At least two years of college or university coursework completed
- 1 or more prior internship experience is required
- Works well in a team environment and productive without constant supervision
- Superior communication skills
- Excellent organizational skills
- Basic knowledge of or experience with SQL preferred
- Experience with scripting in some language and desire to learn more is preferred
- Aggressive curiosity
-
Desire to learn. Areas include introduction to:
- Zerto
- Everbridge
- SAI360
- Disaster recovery strategies for Data Centers and Cloud
- Attention to detail
- Strong communication and analytical skills
- Excellent oral and written communication
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