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Job Description

Director, Southeast Alaska Government and Community Relations - Juneau, Alaska

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations. We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.
We’re looking for an experienced Director, Southeast Alaska Government & Community Relations. This position will be responsible for building and sustaining strong relationships with key local stakeholders, including state and local government officials, community leaders, and influential organizations and will play a pivotal role in shaping and nurturing HAP’s presence and reputation within Southeast Alaska. The position is based in Juneau, Alaska.
Here’s a summary of what Holland America Line and Princess is looking for in its Director, Southeast Alaska Government & Community Relations. Is this you?
Responsibilities

• Establish and maintain robust channels for stakeholders to provide feedback and voice their perspectives on significant issues, fostering a two-way dialogue that enhances mutual understanding and collaboration. Develop a deep understanding of the needs, priorities, and concerns of state and local government entities, community organizations, and other influential groups in Southeast Alaska.
• Strategic Development and Management: Create, refine, and lead the Alaska Community Affairs strategy, ensuring it aligns seamlessly with HAP’s broader organizational goals and objectives. Influences city leaders and political representatives to promote favorable policies for the cruising sector. Sets clear priorities, defining key initiatives, and developing actionable plans to effectively address community needs and advance HAP’s mission.
• Work with the Community Relations Director and VP to ensure that community investments are aligned with corporate and political goals, including ensuring that the correct political leadership in local communities are aware of our ongoing corporate investments. Supports corporate giving initiatives.
• Proactively identify and address issues related to compliance with new and existing regulations that may affect our local properties and or the cruise industry. This involves developing and implementing strategies for our contributions, ensuring they support our broader business objectives, and keeping local political and community leaders informed about our initiatives.
• Monitor local city council meetings and develop strategies for engagement with them.
• Ensure that the VP is aware of potential problems and opportunities as they arise at the local level.
• Facilitate Internal Communication: Act as a conduit for industry-relevant information, ensuring that Brand leaders and internal stakeholders are well-informed about pertinent developments and trends. Facilitate the flow of insights and updates to support informed decision-making and strategic alignment within the organization. Develop a strategy to ensure compliance with new and existing regulations, as well as local and state policies. Communicate changes to senior leadership when necessary.
• Advocate for HAP’s contributions to the local economy and community well-being through targeted outreach and engagement efforts.
• Provide regular updates and reports to the VP of Government & Community Relations on key activities, stakeholder interactions, and emerging issues.

Requirements

• Bachelor’s degree in a related field from an accredited university/college
• Minimum 10 years of Government Relations, Media Relations, and/or Public Relations.
• Former consultancy experience and/or public sector experience in community relations is preferred as is familiarity with shipping/cruise industry.
• Knowledge of port operations elements including, but not limited to, services required, port tariffs, maritime requirements of ports, etc.
• Finance management or budget preparation experience.
• Ability to develop third-party relationships such as with government agencies.
• Strong negotiation skills.
• Strong collaboration and communication skills; exceptional level of integrity and ethical behavior.
• Able to effectively interact with individuals and entities ranging from frontline employees to senior executives and officials.
• Must be legally authorized to work in the United States. Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

What You Can Expect

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.

Holland America Line and Princess is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Americans with Disabilities Act (ADA)
Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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