November 19, 2024

Support Center

Costa Mesa

FULL TIME

Director of Operations

Description

Top-notch Benefits:

Competitive salary
Quarterly bonus
Benefits including vacation pay, medical, dental and vision insurance
Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
Company dining package with allotted spending amount each month
Variety of Supplemental Benefit Plans for life’s unknowns
401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
Employer paid life Insurance throughout the length of employment
Paid/Floating holidays for 5 major holidays
Education Assistance Program (Ed AP) for hospitality related education growth
Employee Assistance Program (EAP) to assist with work life balance
Management Referral Program with up to a $4,000 payout for qualifying management positions

Pay: $110000 - $140000 / year
plus bonus
Position Overview:
As the Director of Operations, you will be responsible for overseeing the day-to-day operations of . You will play a crucial role in ensuring exceptional guest experiences, maintaining operational excellence, and driving revenue growth across all units. The ideal candidate will have a proven track record in restaurant management, exceptional leadership skills, and a passion for delivering top-notch hospitality.

Key Responsibilities:

Provide strategic leadership and direction to ensure the financial success of Specialty Restaurants and Whiskey Joe's.
Oversee the operational performance of each unit, including but not limited to, guest satisfaction, food quality, cleanliness, culture, and financial performance.
Develop and implement standard operating procedures (SOPs) to maintain consistency and efficiency across all locations.
Recruit, train, and mentor management teams and staff members to uphold standards of excellence.
Monitor key performance indicators (KPIs) and financial metrics to identify areas for improvement and implement corrective actions as needed.
Foster a positive work environment that promotes teamwork, accountability, and employee engagement.
Collaborate with the executive team to develop and execute strategic initiatives aimed at driving revenue growth and expanding the Whiskey Joe's brand.
Ensure compliance with all local, state, and federal regulations pertaining to food safety, sanitation, and labor laws.

Qualifications:

Minimum of 6 years of progressive experience in restaurant management (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue.
Strong business acumen with the ability to analyze financial statements, budgets, and operational data.
Excellent communication, interpersonal, and problem-solving skills.
Proven track record of effectively leading and developing high-performing teams.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Knowledge of the Tampa hospitality market and local regulations is a plus.
Flexibility to work evenings, weekends, and holidays as needed.

Be part of a team that is passionate about delivering exceptional experiences to our guests. If you are a results-oriented leader with a love for the hospitality industry, we want to hear from you!

Disclaimer
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.

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