Job Opportunities in United States
November 19, 2024
Island Dental Associates
Franklin Square
FULL TIME
Dental Front Desk Receptionist
Island Dental Associates is a well-established dental office committed to providing high-quality dental care to our patients. We are currently seeking a dedicated and friendly Dental Receptionist to join our team and be the first point of contact for our patients.
Provide outstanding patient client services, from the moment of the first interaction to the after care. Attentive to our patients needs and concerns. Provide the best patient experience
Job Summary:As a Dental Receptionist, you will be the face of our dental practice, responsible for ensuring an excellent patient experience from check-in to check-out. You will handle various administrative tasks, coordinate patient appointments, and assist with billing and insurance processes.
Key Responsibilities:
Greet and Welcome Patients: Provide a warm and friendly welcome to all patients as they arrive at the office. Ensure they feel comfortable and valued.
Appointment Scheduling: Efficiently schedule and confirm patient appointments, taking into consideration their preferences and the dentist's availability.
Patient Records: Maintain accurate patient records, including personal information, medical history, and insurance details. Ensure HIPAA compliance at all times.
Billing and Insurance: Assist patients with billing inquiries, process insurance claims, and collect payments at the time of service.
Answering Phones: Handle phone calls professionally, addressing patient inquiries, scheduling requests, and providing necessary information.
Check-In and Check-Out: Check patients in upon arrival, verify insurance information, and ensure they complete necessary forms. Process check-out by scheduling follow-up appointments and collecting payments.
Patient Communication: Maintain effective communication with patients, including appointment reminders and follow-up calls.
Office Organization: Keep the reception area clean and organized. Ensure that all necessary forms and supplies are readily available.
Team Collaboration: Collaborate with dental assistants and other staff to ensure a smooth patient flow and address any urgent patient needs.
Billing and collection.
Call on outstanding patient bills and make payment arrangements.
Qualifications:
Pay: $25.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
Provide outstanding patient client services, from the moment of the first interaction to the after care. Attentive to our patients needs and concerns. Provide the best patient experience
Job Summary:As a Dental Receptionist, you will be the face of our dental practice, responsible for ensuring an excellent patient experience from check-in to check-out. You will handle various administrative tasks, coordinate patient appointments, and assist with billing and insurance processes.
Key Responsibilities:
Greet and Welcome Patients: Provide a warm and friendly welcome to all patients as they arrive at the office. Ensure they feel comfortable and valued.
Appointment Scheduling: Efficiently schedule and confirm patient appointments, taking into consideration their preferences and the dentist's availability.
Patient Records: Maintain accurate patient records, including personal information, medical history, and insurance details. Ensure HIPAA compliance at all times.
Billing and Insurance: Assist patients with billing inquiries, process insurance claims, and collect payments at the time of service.
Answering Phones: Handle phone calls professionally, addressing patient inquiries, scheduling requests, and providing necessary information.
Check-In and Check-Out: Check patients in upon arrival, verify insurance information, and ensure they complete necessary forms. Process check-out by scheduling follow-up appointments and collecting payments.
Patient Communication: Maintain effective communication with patients, including appointment reminders and follow-up calls.
Office Organization: Keep the reception area clean and organized. Ensure that all necessary forms and supplies are readily available.
Team Collaboration: Collaborate with dental assistants and other staff to ensure a smooth patient flow and address any urgent patient needs.
Billing and collection.
Call on outstanding patient bills and make payment arrangements.
Qualifications:
- Previous experience as a dental receptionist is a MUST.
- Proficiency in dental practice management software Dentrix is a MUST.
- Strong communication and interpersonal skills.
- Knowledge of dental billing procedures and insurance protocols.
- Knowledge of Insurance co-pays and verification.
- Knowledge of In-Network / Out-of-Network / Fee-for-Service.
- Excellent organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Understanding of HIPAA regulations and patient confidentiality.
- Friendly, empathetic, and a positive attitude.
Pay: $25.00 - $30.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
- Monday to Friday
- Weekends as needed
- Franklin Square, NY 11010: Reliably commute or planning to relocate before starting work (Required)
- Dental receptionist: 3 years (Required)
- Dentrix: 3 years (Required)
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