November 5, 2024

Eli and Co

Bismarck

FULL TIME

Customer Service / Sales Associate

We are seeking a dedicated and enthusiastic Customer Service and Sales Associate to join our team in Bismarck, ND. Our ideal candidate will demonstrate excellent time management skills and a passion for customer service and personal development. As a brand ambassador, you will go the extra mile to ensure customer satisfaction and enhance the customer experience.
Responsibilities:

Provide effective face-to-face communication with both clients and customers, ensuring their needs are met through personalized service.
Utilize your knowledge of our client's products and services to assist customers in making informed decisions.
Build and maintain strong relationships with customers and clients, fostering trust and loyalty.
Process customer orders according to established department policies and procedures, ensuring accuracy and efficiency.
Provide timely feedback to management regarding customer challenges or concerns to help improve service quality.
Partner with the sales team to meet and exceed customer service expectations, contributing to overall sales goals.
Maintain a polite, helpful, and professional demeanor at all times, representing the company positively in all interactions.
Commit to ongoing education about the company, our clients, and their products and services to better assist customers.

Qualifications:

A high school diploma or GED is required.
Previous customer service, marketing, or sales experience is a plus but not mandatory.
Ability to think critically and solve problems under pressure, ensuring a smooth customer experience.
Strong relationship-building abilities with a positive attitude to connect with clients and customers.
Excellent written and oral communication skills for clear and effective interactions.
High-energy, optimistic individuals who can motivate themselves and others in a team environment.

Benefits and Opportunities:

Opportunities for leadership roles and professional growth within the company.
Optional company trips and team-building activities to foster camaraderie.
Competitive weekly compensation to reward your hard work.
Comprehensive training provided to ensure your success and development in the role.
Adaptable work hours to accommodate your lifestyle and commitments.

If you are passionate about delivering exceptional customer service and eager to join a dynamic team in Bismarck, ND, we encourage you to apply today! Your journey toward a rewarding career starts here.