Job Opportunities in United States
November 15, 2024
Express Employment Professionals
Billerica
FULL TIME
Customer Service Representative
Position: Customer Service Representative
Location: Billerica, MA
Pay: $21-$23/hour
Hours: 7:30 am to 4:00 pm, Mon to Friday
This is a full time, temp to perm position
Responsibilities of the Customer Service Representative:
· Enter customer orders with accuracy
· Manage purchase order placement through invoicing to ensure the customer receives their order
· Manage incoming email and a group mailbox
· Collaborate with internal and external sources to meet customer expectations
· Create new customer accounts in the ERP system when required
· Perform other related duties as assigned
Qualifications of the Customer Service and Online Order Processing Specialist:
· 3-5 years of experience in a customer service environment
· Ability to work at a computer workstation for extended periods
Location: Billerica, MA
Pay: $21-$23/hour
Hours: 7:30 am to 4:00 pm, Mon to Friday
A1839
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
Location: Billerica, MA
Pay: $21-$23/hour
Hours: 7:30 am to 4:00 pm, Mon to Friday
This is a full time, temp to perm position
Responsibilities of the Customer Service Representative:
· Enter customer orders with accuracy
· Manage purchase order placement through invoicing to ensure the customer receives their order
· Manage incoming email and a group mailbox
· Collaborate with internal and external sources to meet customer expectations
· Create new customer accounts in the ERP system when required
· Perform other related duties as assigned
Qualifications of the Customer Service and Online Order Processing Specialist:
· 3-5 years of experience in a customer service environment
· Ability to work at a computer workstation for extended periods
- High School Diploma or GED Equivalent
- Excellent problem-solving skills
- High attention to detail and organizational skills are a must
- Proficient with MS Word and Excel, as well as CRM, ERP systems
Location: Billerica, MA
Pay: $21-$23/hour
Hours: 7:30 am to 4:00 pm, Mon to Friday
A1839
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Day shift
- Microsoft Excel: 3 years (Required)
- Customer service: 3 years (Required)
- CRM software: 3 years (Required)
- ERP systems: 3 years (Required)
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