Job Opportunities in United States
November 16, 2024
Purdue University
West Lafayette
Customer Service, Associate
Job Description
Req Id: 34850
Job Title: Customer Service, Associate
City: West Lafayette
Job Description:
Job Summary
This position serves as a primary customer service representative at the Bursar's Office and responds to customer inquiries in person, on the phone, and via e-mail in a professional and courteous manner. Requests include all aspects of tuition/fees, financial aid disbursement, tax statements and ID card & Mobile credentials.
Hybrid work will be considered for this position based on the candidate’s location and interest.
Required:
Hybrid work will be considered for this position based on the candidate’s location and interest.
Required:
- High School Diploma/GED
- 0-2 years of customer service experience
- Phone etiquette, active listening, and organizational skills
- Computer skills, including proficient in Microsoft Word, Excel, and Outlook
- Ability to understand and relay policies and procedures
- Basic math skills
- Office skills, including file maintenance, inventory, ordering, correspondence, and document processing
Additional Information:
- To learn more about Purdue’s benefits summary CLICK HERE
- Purdue will not sponsor employment authorization for this position
- A background check will be required for employment in this position
- FLSA: Non-exempt (Eligible For Overtime)
- Retirement Eligibility: Non-exempt Define Contribution Plan
- Purdue University is an EOE/AA employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply
Posting Start Date: 11/15/24
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