Cricket Wireless Bilingual Store Manager (Lakewood)
Overview
The Wireless Manager plays a crucial role in overseeing the daily operations of a retail wireless store. This position requires a dynamic leader who can drive sales, manage inventory, and ensure exceptional customer service. The Wireless Manager will be responsible for training and developing staff while maintaining a positive work environment that fosters employee engagement and productivity.
Duties
Lead and motivate the sales team to achieve store targets and enhance customer satisfaction.
Oversee inventory management, ensuring stock levels are maintained and organized efficiently.
Implement employee orientation programs to onboard new staff effectively.
Handle payroll processes accurately and in a timely manner.
Maintain high standards of phone etiquette to ensure professional communication with customers.
Assist in retail management tasks, including scheduling, performance evaluations, and conflict resolution.
Monitor sales performance and provide coaching to team members to improve selling techniques.
Ensure compliance with company policies and procedures while maintaining a safe and welcoming store environment.
Skills
Strong background in retail management with proven experience in leading teams.
Proficient in inventory control and management practices.
Excellent communication skills with an emphasis on phone etiquette.
Experience as an assistant manager or similar role is preferred.
Ability to sell effectively while providing exceptional customer service.
Bilingual skills are a plus, enhancing communication with diverse customer bases.
Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
Knowledge of payroll systems and processes is beneficial.
The Wireless Manager position offers an exciting opportunity for individuals passionate about technology and retail, looking to make a significant impact within their team and the organization. Job Type: Full-time Pay: $19.50 - $21.00 per hour Benefits:
Employee discount
Flexible schedule
Health insurance
Paid time off
Shift:
10 hour shift
8 hour shift
Experience:
Customer service: 1 year (Preferred)
Ability to Commute:
Lakewood, WA 98499 (Required)
Ability to Relocate:
Lakewood, WA 98499: Relocate before starting work (Required)