Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not necessarily exist in every restaurant, and sales volumes dictate which station will be used and for how long on each shift. An individual must be able to perform each necessary function satisfactorily. Wendy’s will, upon request, provide reasonable accommodation in accordance with the ADA to known physical or mental limitations of an otherwise qualified employee or applicant with a disability, unless doing so would cause Wendy’s undue hardship.
Required Skills
Ability to multitask
Ability to work at a quick, efficient and thorough pace
Team-oriented, adaptable, dependable and strong work ethic
Positive attitude
Customer service-oriented
Ability to communicate effectively with guests and team members
Responsibilities
Greeting and serving guests with enthusiasm, courtesy and hospitality
Preparing and serving food as needed
Smile and connect with internal and external customers
Assist in opening or closing procedures
Must be able to meet the physical demands of the position which includes, but is not limited to standing for long amounts of time and lifting up to 50 lbs.
Ensure there is clear communication between the register and food line staff
Knowledgeable of the brand and menu items
Follow sanitation and safety procedures
Greet customers to make them feel comfortable and welcome