November 16, 2024

City of Atlanta, GA

Atlanta

FULL TIME

Corrections Clerk (D)

Pay Rate: $16.17/hr
Position open until 11/29/2024
General Description and Classification Standards
The Jail Support Services Clerk will provide clerical support to the Department of Corrections.
The primary function will include generating bonding paperwork for detainees to be released. Work involves receiving, reviewing, preparing, and processing department documents, conducting cash transactions, generating proof of incarcerations, entering data into the Jail Management System, and providing assistance to callers, visitors, and the general public.
The Jail Support Services Clerk will be assigned to the Atlanta City Detention Center in the Administrative Services Division’s Public Transaction Office.

Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

Receives, reviews, prepares, and/or processes bonding documents for detainee release.
Handles cash and counts funds for in-person cash bonds.
Receives electronic transmittal for electronic bond payments.
Assists bonding companies in processing detainee bonds.,
Greets individuals entering the jail, ascertains the nature of business, provides information, or directs to the appropriate person.
Answers incoming telephone calls and routes the calls to the appropriate unit.
Respond to inquiries from visitors and individuals who call by supplying basic bonding information.
Generates proof of incarceration documents for former detainees, makes copies, and provides information on arrests to external customers.
Performs a variety of clerical duties that include printing jail rosters, updating the jail management system with bond documents, word processing, copying, and filing.
Provides assistance to visitors on designated visitation days.
Copies credentials for professional visits upon request.
Assists public defenders with contacting detainees and preparing for court appearances.
Assists other law enforcement agencies with in-person visits.
Receives weekends and after-hours deliveries of mail.
Assist jail court officers with daily court paperwork.
May perform other duties as assigned.

Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list.

Knowledge of basic administrative and/or office tasks
Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
Skill in typing with minimal errors.
Skill in communicating effectively in writing.
Skill in completing assignments accurately and with attention to detail.
Ability to maintain files; ability to review forms and documents for appropriate action, e.g., filing, sorting,
Ability to apply complex thinking to work assignments that may commonly require in-depth knowledge of systems and processes.
Ability to maintain confidentiality of information and documents.
Ability to produce reports with proper format, spelling, and grammar.
Ability to interact with people (i.e., staff, supervisors, public, and elected officials) beyond the receiving instructions.
Ability to be adaptable to performing under minimal stress when confronted with an emergency.
Ability to multitask in a high-tempo office area to assist and solve customer needs.
Ability to communicate effectively both orally and in writing; to maintain effective working relationships with fellow employees, and internal and external customers.
Ability to accurately prepare and maintain records, files, and reports.
Ability to communicate and interact effectively with members of the public.
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with professional composure.
Ability to establish and maintain a good rapport with fellow employees, City staff, vendors, contractors, and the public.
Ability to work effectively within a complex organizational structure.
Ability to work under pressure and meet close deadlines.
Ability to work evenings, nights, and weekends as necessary.
Ability to process and handle confidential information with discretion.
Ability to accurately complete cash transactions.