November 19, 2024

Community Safety Department

Albuquerque

FULL TIME

Community Responder

Position Summary

Provide support to community members in need of assistance related to inebriation, homelessness, addiction and mental health; provide assistance to public safety departments with coordination and control of incidents involving the Albuquerque Community Safety Department; attend community neighborhood meetings to promote safety and well-being; develop relationships; promote safety and well-being and connect communities/residents with resources.

This is a safety sensitive position subject to random drug/alcohol testing.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate’s degree in psychology, criminal justice or social work; and

Two (2) years of experience in community outreach, community safety or social work experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
Successful completion of a security background check conducted by the Criminal Justice Information Services (CJIS) of the Federal Bureau of Investigations (FBI)
Work flexible hours, including weekends, nights and holidays as required.
Bilingual (Spanish/English) preferred.
One (1) year probationary period.

Preferred Knowledge

Operational characteristics, services and activities community support programs
Principles and practices of community engagement
Conflict resolution
Occupational hazards and standard safety practices
Resources and services available to homelessness, addiction and mental health
Principles and procedures of record keeping and basic report preparation
Pertinent Federal, State and local laws, codes and regulations

Preferred Skills & Abilities

Assess a variety situations and identify proper resolution
Perform community engagement efforts
Assist persons in persons in need with connection to services by coordinating with a variety of network providers
Communicate clearly and concisely
Establish and maintain effective working relationships
Perform the essential functions of the job with or without reasonable accommodation