November 19, 2024

Coast Care

San Diego

FULL TIME

Community Outreach Coordinator

The Community Outreach Coordinator is responsible for providing support for various business functions across Coast Care, including Account Management, Recruiting, Scheduling, and other Administrative functions as needed. The position requires strong organizational and multitasking abilities to handle a variety of tasks all in a very fast paced environment. Additionally, the employee must demonstrate excellent verbal and written communication skills to effectively engage with internal and external stakeholders.
Key Responsibilities
Client Support:

Support various teams and departments with diverse tasks and activities and ensure the effective and timely completion of referrals that are coming in through various methods, such as email inboxes, portals, faxes and phone calls.
Create and maintain detailed digital client profiles, ensuring accuracy and completeness.
Upload client referrals, authorization requests, and approvals into the Well Sky system, updating information and activity in real-time
Keep referral sourced updated throughout the authorization and start-of-care process
Collaborate with healthcare providers and team members to facilitate seamless communication and workflow.

Recruiting and Operations:

Support the recruitment department with tasks and activities related to client, job applicant, and internal employee requests
Collaborate with cross-functional teams to ensure excellent completion of tasks with a strong attention to detail, including coordinating the hiring process, on-boarding new hires, and scheduling
Maintain records related to client accounts, job applicant files, and other records to ensure compliance with internal processes and regulatory requirements
Ensure all stakeholders are updated with work progress, completion, and obstacles
Manage internal and external communication related to operations, ensuring clarity and accuracy in messaging
Handle internal and external inquiries related to operational tasks and processes

Skills and Experience

1-3 years of experience in administrative roles
Bilingual (English/Spanish) preferred
Proficiency in business software like Well Sky, Google Suite, Google Docs, and Excel
Strong communication, detail orientation, and organizational abilities
Excellent problem solver who is able to identify practical solutions to overcome challenges
Work both independently and as part of a team, adapting to changing priorities and operational work needs in a fast-paced environment

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.