Community Outreach and Respite Care Coordinator

November 7, 2024

JFS Utah

Salt Lake City

FULL TIME

ABOUT JFS
Jewish Family Service (JFS) is a nonprofit, social service organization that supports all Utahns as they navigate life’s challenges. Since 1872, JFS has strengthened individuals and families of all backgrounds through counseling, advocacy, care management, and community education.

POSITION SUMMARY
The Community Outreach and Respite Care Coordinator will work closely with families, care providers, and community resources to arrange temporary relief for caregivers, ensuring that their loved ones receive safe and high-quality care during their absence. This role involves assessing client needs, scheduling care services, and providing support and guidance to both caregivers and respite care providers.

ESSENTIAL RESPONSIBILITIES

Promote respite care services within the community through presentations, workshops, and partnerships with local organizations, while increasing awareness of the importance of caregiver respite and the resources available Conduct assessments to understand the needs of both caregivers and their loved ones
Determine the level of care required during the respite period and match clients with appropriate care providers
Schedule and arrange respite care services, including in-home care, adult day programs, or short-term stays at care facilities, ensuring that all services are delivered according to the care plan and meet the client’s needs
Build and maintain relationships with respite care providers, including home health aides, nurses, and care facilities and ensure that providers are trained, qualified, and prepared to meet the specific needs of clients
Offer guidance and support to caregivers in planning and utilizing respite care
Provide information on available resources, financial assistance, and strategies for managing caregiver stress
Regularly check in with caregivers and care providers to assess the quality of care and address any concerns to include adjusting care plans as needed based on feedback and changing needs
Maintain accurate records of client assessments, care plans, service schedules, and provider interactions and ensure compliance with all relevant regulations and organizational policies
Respond to emergencies or urgent situations where immediate respite care is needed and quickly coordinate services to ensure that caregivers can take necessary breaks without compromising their loved one’s care

WORK HOURS, SCHEDULE & FLEXIBILITY
This position primarily works traditional office hours to meet the needs of the agency. Some evening or weekend hours may be required to support the agency.

COMMUNICATION AND INTERFACE

Engage in respectful and ongoing communication and problem solving with others
Successfully engage, coordinate and motivate agency staff to achieve program or project goals
Ability to face adversity and help to de-escalate individuals who become upset regarding ineligibility for assistance or other matters
Utilize strong analytical skills with the ability to recognize and understand complex issues while being able to circumvent and resolve those issues professionally; demonstrates flexibility and adaption when complex issue arise
Build relationships and collaborate with community partners and resources
Demonstrate cultural competency by communicating and working effectively with those from diverse backgrounds and creating and sustaining an environment in which people from diverse backgrounds and perspectives can succeed

REQUIREMENTS

Bachelor's degree in social work, nursing, gerontology or a related field
Five years' experience in caregiving, respite care management or case management
Strong understanding of aging and disability issues, as well as the challenges faced by caregivers
Ability to pass a background check
Valid Utah driver’s license
Reliable transportation
Proof of current automobile insurance
Ability to become insured under JFS upon hire
Compassionate and empathetic approach to supporting caregivers and care recipients
Proficiency in Microsoft Office and electronic health record systems
Positive attitude, proactive mentality, responsive, and strong work ethic
Must have effective verbal and written communication skills
Must have excellent organizational skills