November 6, 2024

Rang Technologies Inc.

Allentown

CONTRACT & FULL TIME

Claims Processor

Title: Property Damage Claims Specialist
Location: Allentown, PA 18101
Duration: 6+ Months
Job Description:

We are seeking a damage claims specialist to handle customer property damage claims that may occur allegedly due to the operations or providing of electric service. Responsibility includes the accurate and timely processing of customers’ claims, while conforming to state regulations and the Company’s tariff. This individual will oversee the process, from the time the claim is initially received through the final determination and notification to the claimant and claim settlement, if warranted. This individual will be responsible for ensuring proper documentation, maintaining tracking reports, as well as handling customer inquiries.

Core Responsibilities:

Assist in determining liability for damage claims.
Ensure compliance with state regulations and Company tariff.
Analyze claims to ensure losses to be paid are appropriate for event.
Process claims by accepting or rejecting claimant’s documentation.
Maintain tracking records of all accepted and denied claims.
Ensure confidentiality of claims decisions and rationale.
Provide quality customer service.
Handle escalated calls or route to appropriate work groups.
All other duties and projects as assigned.

Education:

Bachelor’s Degree (preferred)
High School Diploma (basic)

Experience:

Minimum three (3) years’ experience in Claims Handling.
Proficiency with all MS Office products, specifically Word and Excel.
Strong verbal and written communication skills.
Problem-solving and conflict-resolution skills.

We are an equal opportunity employer. It is our policy to provide employment, compensation, and other benefits related to employment without regard to race, color, religion, sex, gender, national or ethnic origin, disability, veteran status, age, genetic information, citizenship, or any other basis prohibited by applicable federal, state, or local law.
Job Types: Full-time, Contract
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits: