Job Opportunities in United States
November 5, 2024
Go-Forth Pest Control
Greensboro
FULL TIME
Call Center Representative/Sales
Description:
Do you thrive in a fast-paced sales and service environment where each interaction is different? Are you up for helping customers understand the unique value of Go-Forth’s pest control products and services, generate leads and close sales? Does building long term customer relationships while providing great customer service sound exciting? Then this could be the role for you!
As an Account Service Coordinator, you’ll be an important member of the expanding Go-Forth Pest Control team. You’ll need to be comfortable in handling multiple tasks within a contact center environment on a rotating basis, have excellent communications skills using various interaction channels, assess customer needs and provide solutions which generate new sales.
This position is most often the first point of contact for our customers; so—- if you believe delivering an excellent customer experience with each interaction is something you take pride in doing, we’d like to speak with you!
Energy, a growth mindset, and passion for excellence are essential for this role.
Salary range for this position starts at $18.00 per hour plus lucrative commissions
Job Responsibilities include:
The successful candidate will have the following qualifications:
The contents of this document do not create contractual rights of any kind between the company and any employee, nor do they guarantee of employment for a definite term. Employment with Go-Forth is always AT WILL and may terminated by the employee or the company at any time.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
As an Account Service Coordinator, you’ll be an important member of the expanding Go-Forth Pest Control team. You’ll need to be comfortable in handling multiple tasks within a contact center environment on a rotating basis, have excellent communications skills using various interaction channels, assess customer needs and provide solutions which generate new sales.
This position is most often the first point of contact for our customers; so—- if you believe delivering an excellent customer experience with each interaction is something you take pride in doing, we’d like to speak with you!
Energy, a growth mindset, and passion for excellence are essential for this role.
Salary range for this position starts at $18.00 per hour plus lucrative commissions
Job Responsibilities include:
- Handling inbound voice and non-voice interactions: calls, voice mails, emails, chats, texts
- Answering questions from prospects and resolving existing customer inquiries
- Generating new leads whenever possible; reaching out to qualify and convert existing leads received from various channels, i.e. our website
- Scheduling appointments for services
- Maintaining an effective sale close rate as assigned
- Updating customer information in our CRM platform
- Aim for Delight - We say yes to customers & each other. We love to service.
- Be Professional - Be an elite professional that customers & employees want to work with. Take pride in how you appear & act. Be on time, attentive & enthusiastic.
- Fight For Simplicity - Keep it simple & consistent. Focus on how things should be done right every time.
- Own it - Own the entire process through the final outcome. Your customers & teammates rely on you to follow through on all the details.
- Show Grit - Overcome obstacles & persevere with passion
The successful candidate will have the following qualifications:
- Excellent written and verbal communication skills
- Thrive off of coaching, feedback, practice and teamwork
- Experience in a multi-channel contact center environment - multi-
- 2 to 3 years of direct work experience in a sales or telesales capacity is strongly desired.
- Demonstrated ability to interact effectively with staff and clients at all levels.
- Demonstrated ability to convert prospects and close deals.
- Excellent listening skills—ability to identify needs and potential solutions.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Ability to work individually and as part of a team.
- Prioritization and multitasking skills essential
- High level of integrity and work ethic.
- Experience with customer relationship management, email and other applications
The contents of this document do not create contractual rights of any kind between the company and any employee, nor do they guarantee of employment for a definite term. Employment with Go-Forth is always AT WILL and may terminated by the employee or the company at any time.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Are you comfortable trying to sell/upsell to customers over the phone?
Latest Job Opportunities
November 20, 2024
Layne Christensen Company
Water Pump Installer - Layne
Middletown
FULL TIME
View Details
November 20, 2024
Mondelēz International
Associate Manager, Omnichannel Activation Kroger & Albertsons
FULL TIME
View Details
November 20, 2024
State of Ohio Jobs
Youngstown - Employer Services Specialist - 20067798
Youngstown
FULL TIME
View DetailsNovember 20, 2024
Buffalo's Fire
Bismarck Documenters Network Program Manager
Bismarck
FULL TIME
View DetailsNovember 20, 2024
Springboro Vision Center
Medical Secretary/Technician
Springboro
FULL TIME
View Details
Similar Jobs
November 5, 2024
Freeway Insurance Services America, LLC
Call Center!! Insurance Sales Agent/Sales Representative
Buffalo
FULL TIME
View Details
November 4, 2024
Amedisys
Registered Nurse Weekend On Call Hospice
Burlington
FULL TIME
View Details
November 4, 2024
CashWa Distributing of Fargo
Will Call/Front Desk Customer Service
Fargo
FULL TIME
View Details
November 6, 2024
Women Helping Women
Hospital Response Advocate (On Call)
Cincinnati
PART TIME
View DetailsNew Jobs from This Company
November 5, 2024
Go-Forth Pest Control
Entry Level Pest Control Services Technician
Lexington
FULL TIME
View Details