November 5, 2024

Hendersonville

FULL TIME

Job Responsibilities:

Ensure sales forecasts are achieved according to the agreed quarterly forecasts
Manage BDC expenses so as to not exceed the agreed upon percentage of sales
Ensure recording and reporting of all incoming sales inquiries.
Produce weekly and monthly reports for the GM and other Senior Management
Monitor advertising expense and its return on investment
Establish performance targets for each Business Development Representative (BDR)
Monitor and maintain BDC departments financial performance vs. budget
Manage and lead the BDR team to achieve a minimum performance of 20% appointments from incoming calls
Manage the BDR team to contact every unsold opportunity to measure satisfaction and to take or recommend the appropriate action
Manage the BDR team to contact every sold customer in accordance with dealership and OEM standards
Manage the BDR team to contact all customers during the survey period in accordance with dealership and OEM standards

Job Qualifications:

Demonstrate organizational skill and be detailed oriented
Ability to collect and analyze appropriate performance metrics- Create appropriate reports
Ability to recruit, train and motivate the BDR team
Always lead by example: outgoing, personable, energetic, team player
Ability to interact with both senior and peer managers within the dealership
Demonstrate an understanding and devotion to the business interests of the dealership
Ability to create and maintain a professional work environment
Maintain standards for delivering sales opportunities to the sales and/or service departments
High school diploma or the equivalent. College level achievement preferred
Ability to read and comprehend instructions and information
Five years of automotive business development center experience
Supervisory experience preferred
Valid driver license
Professional personal appearance
Excellent communication skills