General Description of the Job Class
Perform a variety of tasks associated with the installation and maintenance of diagnostic, therapeutic and life support clinical equipment.
Duties and Responsibilities of Level I
- Perform a variety of routine tasks associated with the installation, preventative maintenance, and repair of a diverse range of clinical diagnostic and therapeutic equipment. Note: Level I technicians are not assigned duties with life support equipment.
- Perform electrical safety tests on clinical equipment using specialized test equipment.
- Assist in the support of Clinical Engineering's systematic preventive maintenance program.
- Perform incoming inspections and complete documentation on clinical equipment. Deactivate obsolete equipment and use surplus and salvage protocols for removal.
- Receive and complete special clinical requests as assigned by supervisor.
- Notify user departments regarding status of repair requests that have not been completed. Effectively communicates with clinical departments to obtain loaner or replacement equipment as required.
- Troubleshoot and repair clinical equipment as assigned.
- Order, receive parts as needed per department policy. Document shipping and returns.
- Report all patient safety issues to manager and assist with correction of issue as assigned
- Meet individual and team departmental performance standards on a consistent basis.
- Maintain a professional appearance and demeanor.
- Maintain a clean and safe work place.
- Maintain good working relationships with fellow workers, nursing and medical staff, and the general public.
- Maintain accurate and timely documentation in accordance with Department policy.
- May require travel to other Health System facilities as required to perform departmental functions
- Complete all required Health System training modules within the time allowed by policy.
- Follow all Duke University Health System and departmental policies and procedures.
- Examples of devices assigned for maintenance are: Sequential compression devices, Portable suction units, Suction regulators, Hepa units, Papr units, Kangaroo pumps, Heater cooler units, Infusion devices
- Perform other related duties incidental to the work described herein.
Duties and Responsibilities of Level II
- Perform all the duties and responsibilities of Level I plus:
- Capable of being assigned duties involving the corrective and preventative maintenance to life support equipment
- Consistently perform independently both routine and complex tasks associated with the installation, maintenance, and repair of a diverse range of clinical equipment and integrated systems.
- Serve as a resource to Duke University Heath System employees in the proper operation and maintenance of clinical equipment.
- Assist in identifying and recommending replacement of equipment that is obsolete, has extensive repair history, or has identified safety issues.
- Must be proficient with prioritizing work assignments effectively in order to meet Departmental goals and standards.
- May be required to be on-call and respond per department policy.
- Provide guidance and mentoring to Level I technicians.
- With limited supervision, coordinate and manage routine projects from start to completion, performing any necessary communication and follow-up with equipment owner.
- Assist with conducting evaluations of equipment as required.
- When assigned, participate in the Device Incident Investigation process and provide follow up to management per Department policy.
- Examples of devices assigned for maintenance are: Defibrillators, Incubators, Transport incubators, Patient monitors systems, EEG devices, Pacemakers, EMG devices, ventilators
- Perform other related duties incidental to the work described herein.
Required Qualifications at Technician at Level 1 and 2
Education: Associates Degree in Electronics or Biomedical Equipment Technology or Military specific medical equipment repair certification is required.
Two years of military training in electronics or vocational training in electronics may substitute for the degree requirement.