November 15, 2024

Cambrian Homecare, Inc.

Long Beach

FULL TIME

Bilingual Sales Intake Coordinator

Overview:

We are looking for a compassionate, capable, and caring individual as a Full-Time Sales Intake Coordinator to work out of our corporate office in Long Beach.

The Intake Coordinator will be responsible for the coordination of home care services to prospective clients and referrals. You will evaluate clients referred to our organization, identifying insurance coverage, and coordinating referrals for home services. We are looking for someone to join our Senior Services Division.

This position requires you to work in the office.

Responsibilities:

Handling all incoming referral calls and completing needs assessments
Communicates with and documents all communications and authorizations with staffing coordinators and other necessary departments
Collaborates with referral sources and clients to ensure the best possible care
Maintains liaison relationships with community organizations referring to Cambrian Homecare
Responsible for conversion of prospective clients and referral sources
Responsible for transcribing detailed and accurate information in the computer system correctly including but not limited to demographics, insurance information, and prospective client information
Communicate with client and family regarding arrangements for initiation of care/services
Works closely with the Staffing Coordinating department to ensure adequate care
Perform other duties assigned by the supervisor

Qualifications:

Qualifications
- Must possess excellent oral and written communication skills
- Must be friendly, professional, and cooperative with a good aptitude for customer service and problem-solving skills
- Ability to learn new software applications
- Ability to develop strong interoffice working relationships & possess community outreach skills
- Ability to work with minimal supervision and utilize clear, concise, and positive communication
- Must be fluent in Spanish/English: oral and written
- Ability to differentiate between emergency & routine referrals
Job Requirements
- Must be 18 years of age or older
- U.S. work authorization
- High school diploma or equivalent
- Ability to pass a background check and reference check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted Min Pay Rate: USD $20.00/Hr. Posted Max Pay Rate: USD $23.00/Hr.