Job Opportunities in United States
November 19, 2024
Superior Insurance
Asheville
FULL TIME
Bilingual Customer Service Representative
About us
Superior Insurance is a small business in Asheville, NC. We are professional, agile and our goal is to to provide the best possible insurance coverage and price..
Our work environment includes:
Responsibilities
Pay: $16.00 - $20.00 per hour
Benefits:
Superior Insurance is a small business in Asheville, NC. We are professional, agile and our goal is to to provide the best possible insurance coverage and price..
Our work environment includes:
- Modern office setting
- Food provided
Responsibilities
- Provide exceptional customer service in both English and Spanish to assist clients with inquiries and resolve issues.
- Manage data entry and maintain accurate records of customer interactions.
- Utilize effective communication and phone etiquette to ensure a positive customer experience.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Conduct outbound calls as needed to follow up on customer concerns or feedback.
- Bilingual proficiency in English and Spanish
- Strong customer service and client support skills
- Excellent communication and phone etiquette
- Experience with data entry and Microsoft Office applications
- Ability to handle outbound calls and perform cash handling
- Familiarity with call center operations and analysis skills
- Multilingual capabilities are a plus, along with sales experience
Pay: $16.00 - $20.00 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- 8 hour shift
- Day shift
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