Travel Sales Consultant

September 20, 2024

Travelopia

Belfast

FULL TIME

Kickstart Your Journey with American Holidays!
Are you passionate about travel and eager to create unforgettable experiences? Do you dream of helping others explore the world while building an exciting career? Do you have a phenomenal knowledge of North America and love to create tailored holiday itineraries? We're on the lookout for enthusiastic and driven sales people to join our team as Personal Travel Planners!
American Holidays is a North America specialist travel provider operating for over 40 years in the Northern Irish and UK markets. Our customers are at the heart of what we do, and we are passionate about inspiring their next holiday adventure. With offices in Belfast, Dublin and London we offer a wide range of holiday experiences from beaches, city breaks, fly drives and road trips, escorted tours, and cruises.
What You’ll Be Doing

Creating Tailor-Made Itineraries: Work with customers and travel agents to design exciting, custom holiday packages.
Sales and Customer Engagement: Follow up on sales leads and help clients bring their dream vacations to life.
Customer Experience: Use our ‘Sales Framework’ to fully understand customer needs and provide them with the best possible holiday experience.
Booking: Use booking systems to arrange all elements of our customers' trips.
Business Development: Look for new opportunities to drive sales and ensure clients keep coming back!
End-to-End Service: Guide customers throughout their journey—from planning to post-holiday follow-ups.

Who Are We Looking For

Passionate About Travel: Well-travelled or excited to learn about new destinations.
Results-focused: While previous sales experience is beneficial, prioritizing and achieving desired outcomes is vital.
Customer-Focused: Committed to delivering exceptional service and building strong relationships.
Great Communicator: Excellent telephone skills and the ability to quickly build rapport.
Organised and Adaptable: You thrive in fast-paced environments and can manage multiple tasks efficiently.
Tech-Savvy: Comfortable with Microsoft applications and quick to learn new systems.
GDS Experience: Familiarity with Global Distribution Systems like Amadeus is a bonus

What we offer

Comprehensive Training learning all about our products and services.
Continuous Learning to develop your skills and destination knowledge.
Career Progression: Clear development pathways with opportunities to grow within the company.
Supportive Environment: Regular feedback and guidance from our management team.
Exciting Benefits: Competitive salary, commission opportunities, employee discounts, and more

Work Schedule: 37.5 hours per week, Monday to Saturday, with flexibility during peak seasons. (c. 2 Saturdays a month and some Sunday working during peak season). In store/office working across all working days.
Ready to embark on an exciting career in travel? Apply now and start your journey with American Holidays!
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.
Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.
Travelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.
To request accommodations, please contact our team at Talent@Travelopia.com
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We regret to inform you that this job opportunity is no longer available